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My L. — Mid-Level HR Technology Systems Analyst from Australia

My L.

Mid-Level HR Technology Systems Analyst

Australia 6+ years
Open to offersNew to Platform
Languages
English
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About

Lien H. is a seasoned professional with extensive expertise in leading HR and Payroll transformations across complex enterprise environments. As a Senior Business Analyst and HR Project Systems Lead, Lien excels at creating synergy between business objectives and technological solutions. With a comprehensive understanding of integrated systems such as Oracle HCM Cloud, Workday, UKG, SAP, and Kronos, Lien has successfully supported workforces of over 30,000+ employees. Lien is adept at system implementation and transformation, having led projects that entail discovery, analysis, design, requirements elicitation, validation, data migration, and go-live support. In collaboration with HR, Payroll, IT, Finance, and external vendors, Lien develops scalable and compliant solutions for HR and Payroll systems, ensuring they meet business, regulatory, and operational standards. Lien's contributions have been instrumental in projects at companies like Suncorp and Macquarie Technology Group, focusing on replacing legacy systems and integrating advanced HR ecosystems.

Experience

  • Senior Business Analyst - Core HR Transformation

    Suncorp · 2025 — Present
    Collaborated with HR, Payroll, IT, and external vendors to identify and document business, functional, and non-functional requirements. Converted complex operational needs into scalable system solutions, focusing on core platforms and payroll integrations, such as connecting ADP leave applications to HCM. Developed and upheld high-quality BRDs, functional specifications, and process maps, enhancing the usability and accessibility of HR knowledge assets. Verified and assessed solution designs and configurations to maintain compliance and data integrity. Coordinated stakeholders during SIT and end-to-end testing to ensure coverage of essential HR and payroll scenarios.

  • P&C Systems Analyst - Oracle/ Workday Project

    Macquarie Technology Group (MTC) · 2025 — 2025
    Directed requirements gathering and assessed impacts for the migration from Micropay and Oracle HCM to Workday, translating business needs into functional design specifications. Conducted a gap analysis between legacy and target-state systems to guide configuration decisions and design future-state processes. Acted as a liaison among P&C, IT, and external partners, facilitating workshops to ensure solutions met business and architectural standards. Orchestrated data migration planning and validation, covering mapping, cleansing, reconciliation, and integration oversight.

  • Global Solutions HR Payroll Project Systems Lead

    Downer Group · 2023 — 2025
    Oversaw the migration and transition of over 30,000 employees from ExHR, SAP, and JDE to HCM Cloud, implementing modules like HRCore and Recruitment. Collaborated with stakeholders and vendors to foster system changes, including modifying logic for UDT balance sheet mapping. Evaluated business processes for enhancements and developed new bulk templates for data loading via HDL. Created process flows and quick reference guides for HCM Cloud using Promapp.

  • HR Business Technology Analyst

    Downer Group · 2019 — 2023
    Managed UAT and regression testing scripts for system patches and releases in Oracle HCM Cloud, Oracle ExHR, Seertech, PageUp, and Vieple. Provided second-level HR system support, resolving complex queries related to new element mapping and absence types in the Oracle ExHR Application Utilities Lookup. Collaborated with the business to clarify new requirements and devise plans for delivering necessary solutions within the set scope. Partnered with vendors and the business to establish a new responsibility in Oracle ExHR for a global reporting self-service function.

  • Senior Systems Analyst

    Downer Group · 2018 — 2018
    Oversaw UAT and regression testing scripts for system patches and releases related to Oracle ExHR and Kronos. Executed functionality gap analysis to streamline payslip delivery preferences in Oracle ExHR. Coordinated minor technical system updates on a regular basis, managing their deployment into the production environment and communicating changes to the relevant teams. Worked collaboratively with others to identify processes suitable for improvement and to implement technology-driven solutions.

  • Lead Systems Analyst

    Downer Group · 2016 — 2017
    Served as the escalation point for Tier 2 support within the new Payroll Systems Team. Mapped existing processes for HR, Payroll, and Time Capture to document common activities across divisions, aiming to minimize inefficiencies. Organized testing efforts for system patches and updates related to Oracle ExHR and Kronos. Engaged in projects involving new business acquisitions and divestitures while coordinating with vendors and key stakeholders.

Skills & Expertise

ERP / Enterprise SystemsWorkday HCM

Education

  • Certificate IV in Leadership & Management
    University of Technology (UTS) · 2016 — 2016