Natasha
Mid-Level Project and HR Administrator
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Zama H., an accomplished Administrative and HR Professional from Johannesburg, has demonstrated expertise in project administration and accounts management, with a clear focus on customer service excellence. During her tenure at Kuntwela Enzansi Ventures (Pty) Ltd, she was promoted to HR Manager while retaining her responsibilities as a Project Administrator, indicating her ability to manage operations effectively. At KMQ Promotions Pty Ltd, she progressed from Receptionist to Accounts Administrator, highlighting her proficiency in handling accounts receivable and payable, as well as her adeptness in administrative tasks. Skilled in Information Technology, Digital Marketing, and Data Analysis, Zama is well-versed in managing operational structures, preparing HR documentation, and maintaining high organizational standards. Her multilingual capabilities, including English, Afrikaans, Sotho, Xhosa, and Zulu, complement her strong interpersonal skills, making her a versatile and valuable professional.
Experience
Project Administrator & HR Manager
Kuntwela Enzansi Ventures (Pty) Ltd · 2022 — 2023Created high-standard work orders approved by COJ and managed operations by attending to emails, preparing HR documents, training employees, and conducting safety talks for fieldwork. Developed skills in completing bids for tenders while maintaining strong organizational and communication abilities. Assisted clients with various tasks including ordering supplies, booking installations, and reading utility meters.Receptionist to Accounts Administrator
KMQ Promotions Pty Ltd · 2017 — 2021Managed front desk responsibilities including attending to clients and directing them to the appropriate departments. Maintained the reception area by ensuring it was presentable, organized, and clean while handling calls, scheduling meetings, and managing administrative tasks such as minutes taking and bank reconciliation.Office Admin Assistant
Johannesburg Girls Preparatory School (JGPS) · 2016 — 2017Oversaw petty cash management and assisted with food preparation as required. Supported extracurricular activities and tracked inventory including stationery and monitoring during class tests and exams.Receptionist
Genric Insurance Company · 2015 — 2015Answered and transferred calls, submitted HR documentation, coordinated booking for boardrooms and meetings, and documented meeting minutes. Managed filing, faxing, and scanning of various documents while handling deliveries and orders.Receptionist
DMM Holdings (Pty) Ltd · 2014 — 2015Operated the switchboard and managed communication through emails and phone calls. Performed typing, printing, and binding tasks alongside meeting scheduling and documentation management.Receptionist to PA
Ingula Pumped Storage Scheme (CMI) · 2013 — 2014Handled filing, faxing, printing, and email communication while ensuring deadlines were met. Captured data, reconciled accounts, and responded to client inquiries.Inbound Customer Service
TeleDirect · 2012 — 2012Engaged in direct marketing and inbound service, responding to email inquiries and handling sales for cell phone contracts and laptops, as well as addressing customer service queries.
Skills & Expertise
Education
- Beauty Therapy DiplomaUNISA · 2012 — 2014
- Public Relations-IncompleteVarsity College · 2011 — 2012
- Matriculated (NSC-B)Ladysmith High School · — — 2010
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