Natasha M.
Junior Social Worker
Open to offersNew to PlatformAbout
Natasha M., a dedicated and detail-oriented Social Worker based in Brooklyn, NY, brings extensive experience in long-term care and short-term rehabilitation settings. Currently pursuing a Master’s in Social Work from the University at Albany, Natasha has honed her skills in various capacities. At Elderplan Inc. in New York, she serves as a Placement & Utilization Support Coordinator II, where she coordinates homecare services, ensuring proper staffing and compliance for up to 20 members daily. Her role involves liaising between vendors and internal departments, training new employees, and overseeing service authorizations for the geriatric population. As an intern at Selfhelp Community Services, Natasha conducts in-home assessments and facilitates support groups to enhance the social and emotional well-being of older adults. Her mastery of MDS documentation, care plans, and trauma-informed counseling is supported by her keen attention to detail and commitment to accurate, compliant record-keeping, making her an invaluable asset in geriatric support services.
Experience
Social Work Intern Geriatric Support Services
Selfhelp Community Services · 2025 — PresentConducted client intakes, providing accurate information, referrals, and access to community resources. Completed monthly in-home assessments for older adult tenants to evaluate their social, emotional, and environmental needs, offering weekly visits to reduce isolation. Carried out screenings and assessments for entitlements and benefits, facilitating referrals to relevant services. Advocated for clients to obtain necessary support, developing and monitoring individualized care plans. Offered trauma-informed supportive counseling and made referrals to mental health and social service providers. Facilitated weekly support groups for older adults to encourage peer connection and emotional regulation. Maintained comprehensive case documentation, ensuring compliance with organizational standards. Assisted clients in applying for and recertifying their benefits, including SNAP and Medicaid, while communicating patiently and respectfully with clients and their families.Placement & Utilization Support Coordinator ll
Elderplan Inc. · 2018 — PresentDelivered high-quality customer service through phone and email interactions with both internal and external stakeholders. Engaged with a non-profit organization focused on authorizing services for the geriatric population, including personal care worker (PCW & CDPAS), social day care (SDC), meals on wheels (MOW), and DME supplies. Coordinated home health aide placements via external vendors for the geriatric population. Served as a liaison between vendors and the Care Management and Enrollment Department. Authorized services based on approved care plans and communicated essential information within the interdepartmental system to newly enrolled and existing HomeFirst and MAP members. Built and maintained positive provider relationships to ensure effective staffing. Oversaw staffing requirements for up to 20 members daily across five boroughs and upstate. Addressed documentation discrepancies and assisted with staff training for new temporary employees.Temporary assignment for Elderplan Inc
Talenthub Worldwide · 2017 — 2018Provided high-quality customer service and confirmed authorizations for enrollments, disenrollments, agency changes, and USC through fax communication. Assisted in training new temporary employees and employed excellent verbal and written communication skills to enhance customer service delivery. Offered constructive feedback as necessary.
Skills & Expertise
Education
- Master’s in social workUniversity at Albany · — — 2027
- Bachelor of Arts - PsychologyEmpire State University · — — 2024