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Neely D. — Mid-Level Administrative Specialist from Indonesia

Neely D.

Mid-Level Administrative Specialist

Indonesia 3-6 years
Open to offersNew to Platform
Languages
EnglishIndonesian
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About

Neely D. is a seasoned professional with a background in multimedia from SMK Negeri 1 Surabaya and extensive experience in administration, design, and online store management. A significant portion of her career has been devoted to handling online operations at companies like Indah Jaya Grosir, where she served as an Online Administrator. There, she managed complete store operations, including product updates, customer service, and order processing, while also keeping track of weekly performance reports. At PT. Getei Teknologi Utama, Neely excelled as a Data Entry Processor, leading a team in accurate data management using Microsoft Excel and Google Sheets. Her technical prowess also extends to design, employing tools like Adobe Photoshop and Canva at Toko Bunga Citra Florist to create printed flower boards. Neely’s adept skills in customer service and data entry have been instrumental in her professional journey across diverse business domains.

Experience

  • Online Administrator

    Indah Jaya Grosir · 2024 — 2025
    Oversaw operations of the online store, managing tasks such as product updates and customer service. Handled the entry and updating of product details, including titles, descriptions, pricing, stock levels, and images. Processed orders and coordinated follow-ups on shipments. Addressed customer inquiries via chat with prompt and friendly responses. Compiled weekly reports on store performance covering sales, penalties, and complaints. Conducted passive live streaming during the order packing process.

  • Data Entry Processing

    PT. Getei Teknologi Utama · 2014 — 2023
    Ensured the accuracy and efficiency of data processing for the company. Entered and verified data in databases and spreadsheets using Microsoft Excel and Google Sheets. Led a team comprising operators and administrators in data processing activities. Managed and resolved over 50 customer messages daily. Demonstrated expertise in navigating eBay sales systems and policies.

  • Operator & Administrator

    Toko Bunga Citra Florist · 2013 — 2014
    Processed customer orders and managed the reception of orders. Designed printed flower boards alongside operating the necessary printing machinery.