Nikka J.

Nikka Joy C. J. is a seasoned professional with a robust background in customer experience and financial services. She served as a Customer Experience Associate I at Conduent Philippines, where she expertly handled chat-based and email customer support, resolving inquiries to enhance customer satisfaction. Additionally, she worked as a Licensed Financial Specialist at AXA Philippines, using her skills in Financial Needs Analysis and wealth management advisory to provide tailored insurance solutions, contributing to the organization's sales efforts through effective lead generation. Her role as a Production Planning and Control Staff at Mitsuba Philippines Corp. involved managing purchase orders and coordinating with suppliers to ensure timely material deliveries. Nikka Joy's experience also includes generating B2B partnerships and aiding in ISO 9001 compliance audits at Tagaytay Medical Center. Her educational foundation in Business Administration with a major in Marketing Management complements her professional achievements.