Senior Hotel Operations Manager
Open to offersNew to PlatformNikko R. is an accomplished professional with extensive experience in the tourism and hospitality industries. He holds a Master of Tourism Marketing from the University of Sahid Jakarta and a Bachelor of Hotel Management from the Institute of Tourism Trisakti Jakarta. Since 2024, he has been serving as an Executive Assistant with operations and general management responsibilities at Borneo Schematic & Borneo Flasher Indonesia. In this role, Nikko effectively acts as a single daily point of contact between leadership and execution teams within a 60+ person organization. He also coordinates large-scale events, such as a 10-city roadshow program targeting 3,000 participants. Previously, Nikko excelled as the Chief Marketing Officer at Hotel Gren Alia Jakarta, where he managed daily operations and developed a direct booking system, increasing bookings through direct channels by 20-30%. He is adept at using AI tools like ChatGPT and building digital marketing channels from scratch. Nikko also has a proven track record in HR management, wherein he devised effective communication systems to reduce high turnover rates during the hotel's initial operations.