Nneamaka G.

Employers should hire me because I bring both executive support and AI automation skills together in one person, meaning they get more value without hiring multiple people. I have a 98% task accuracy rate, 100% on-time delivery and zero escalation failures across 4 years of remote work. I think like a business partner, not just a task executor. I am proactive, discreet and fully reliable across any time zone.

• Social Media Manager (Volunteer)

  Enibo Branding Agency · 2026 — Present
  Oversaw content calendars and posting schedules for Instagram, Facebook, and TikTok, aligning weekly and monthly plans with brand goals. Crafted captions specific to each platform, ensuring a consistent brand voice across all posts. Performed hashtag research to enhance content discoverability and scheduled all content punctually, achieving zero missed posting days. Engaged with the audience daily by responding to comments and messages in a professional manner. Provided weekly performance summaries that included engagement metrics, reach, follower growth, and overall content performance. Collaborated with the wider team to ensure all content was timely and consistent with campaign objectives.

• Executive and Administrative Operations Assistant

  Selice Zooper (US-based Client, Remote) · 2025 — 2026
  Handled all correspondence and communications for a US-based executive, maintaining a professional tone across various channels. Organized comprehensive documentation and operational files with complete accuracy throughout the six-month engagement. Successfully operated independently while managing different time zones, maintaining responsiveness and adherence to deadlines.

• Customer Service and Operations Lead

  Remote Contract · 2024 — 2025
  Handled all client communications through email and live chat, ensuring a professional tone consistent with brand standards. Maintained over 100 CRM records accurately, covering contact details and interaction histories with high precision. Monitored performance relative to weekly KPIs and delivered detailed reports to management proactively. Conducted training for a new team member on communication tools, workflows, and brand voice standards, facilitating their transition from no experience to full competency within three months.

• Administrative Assistant / Secretary

  Royal Hotel · 2021 — 2023
  Managed all forms of communication for management, ensuring timely and professional responses. Coordinated appointments and managed schedules, maintaining organized records throughout the two-year engagement.

• BSc in Business Administration

  Enugu State University of Science and Technology (ESUT) · 2020 — 2025
• West African Senior School Certificate (WASSCE)

  Igbariam Girls Secondary School, Enugu State, Nigeria · 2013 — 2019