Noah C.
Mid-Level Administrative and Operations Assistant
Open to offersNew to PlatformAbout
Noah C. is a bilingual Operations and Administrative Assistant professional with notable expertise in supporting leadership teams in dynamic, fast-paced environments. Equipped with substantial experience at Teleperformance S.A.S., he has excelled as an Operations & Executive Virtual Assistant by coordinating schedules, managing documentation, and supporting cross-functional communication. With a proven ability to handle multiple priorities, Noah has adeptly utilized tools like Google Calendar, Calendly, and Slack to align teams across recruitment, training, and QA departments. His technical proficiencies include advanced Excel-based reporting, ensuring operational visibility and performance tracking. Noah's strong organizational skills are complemented by effective use of Microsoft Excel and Google Sheets for data and performance analysis, enhancing decision-making processes and operational follow-ups through strategic meetings with senior leadership. Fluent in Spanish and proficient in English, Noah thrives in both remote and high-volume settings.
Experience
Operations & Executive Virtual Assistant
Teleperformance S.A.S · 2024 — 2026Provided support for leadership by coordinating calendars and scheduling meetings through Google Calendar and Calendly while ensuring communication alignment across various teams. Managed operational reporting and performance tracking using Microsoft Excel and Google Sheets, offering insights into case resolution and team performance. Facilitated cross-functional communication among recruitment, training, QA, and supervisors via Slack, WhatsApp, and internal CRM platforms to enhance operational initiatives. Organized meeting documentation, reports, and updates through Google Docs, shared drives, Teams, and Zoom, ensuring effective communication and systematic follow-ups.Administrative & Operations Supervisor
Teleperformance S.A.S · 2022 — 2024Oversaw operational performance through case analysis and Excel-based tracking to maintain service quality and accuracy across various teams. Served as a primary liaison between leadership and cross-functional groups, including recruitment, training, QA, mentors, and supervisors, to ensure alignment of objectives and execution. Engaged in strategic alignment meetings with senior leadership, contributing to decision-making processes, process enhancements, and operational follow-ups.
Skills & Expertise
Education
- High SchoolINEM FELIPE PEREZ · 2019 — 2021