Nour S.
Junior Pharmacy Technician
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Nour S. is a dedicated professional in the healthcare sector with significant experience as a Pharmacy Technician at Rx Pharmacy Professionals and a Behavioral Health Technician at Centria Healthcare. In her role as a Pharmacy Technician, she adeptly managed medication inventory, dispensed prescriptions accurately, and collaborated with pharmacists to ensure proper medication guidance and patient safety. Her experience encompasses processing insurance claims and conducting medication therapy management (MTM) services, illustrating her proficiency in using electronic systems. During her tenure as a Behavioral Health Technician, she provided direct care, implemented treatment plans, and facilitated therapy sessions for individuals with behavioral health disorders, highlighting her capability in crisis intervention and therapeutic support. Nour's educational journey continues in Graphic Design at Full Sail University, backed by a robust skill set that includes Google Ads, CRM software, and medical coding. Fluent in both Arabic and English, she holds a CPR certification and Professional in Human Resources status, enriching her commitment to a multifaceted approach in service delivery.
Experience
Pharmacy Technician
Rx pharmacy professionals · 2022 — 2023Filled and dispensed prescriptions daily while ensuring patient safety and adherence to medication guidelines. Managed inventory by conducting audits and restocking as necessary. Collaborated with pharmacists to verify prescription information and provide accurate dosage instructions to patients. Maintained cleanliness in the work area and prepared compounded medications under supervision. Delivered customer service by addressing questions about medications and processed insurance claims using electronic systems. Performed maintenance on pharmacy equipment and conducted medication therapy management (MTM) services. Educated patients on medication usage and collaborated with healthcare providers for prior authorizations. Ensured compliance with regulations regarding controlled substances and participated in quality improvement initiatives alongside training new technicians on standard procedures.Behavioral Health Technician
Centria Healthcare · 2020 — 2021Provided care and support for individuals with behavioral health disorders while ensuring their safety. Implemented treatment plans under supervision to promote positive behavior changes and utilized de-escalation techniques during crisis intervention. Monitored client behaviors, documented progress, and collaborated with teams to set comprehensive treatment goals. Administered prescribed medications following appropriate protocols and facilitated group therapy sessions to develop coping skills. Supported clients in daily living activities and maintained compliance with confidentiality and ethical standards. Participated in staff meetings for discussing client progress and coordinated appointments with external service providers as needed.NHS Member
NHS · 2018 — 2020Delivered therapy sessions to children with autism, focusing on enhancing communication and social skills. Developed treatment plans based on individual needs using evidence-based methods like Applied Behavior Analysis (ABA). Collaborated with a team of professionals to ensure coordinated client care, conducting assessments to tailor therapy goals. Monitored progress through data collection and worked closely with parents to provide training in therapeutic techniques. Created visual supports and implemented behavior intervention plans to address challenging behaviors.
Skills & Expertise
Education
- Bachelor of Science in Graphic DesignFull Sail University · 2023 — Present