Novy G.

Novy G. is a detail-oriented Healthcare Support Specialist with over four years of experience in the realm of insurance verification and medical administrative support. Specializing in efficiently managing claims processing and patient care coordination, she has a track record of providing robust support to healthcare providers. Novy's expertise includes insurance verification, prior authorizations, and medical documentation management, allowing her to navigate complex insurance portals and Electronic Health Records (EHR) systems with ease. She has served in various roles, including a remote position as an Insurance Verification & Prior Authorization Specialist for a surgery practice, where she ensured compliance with Medicare, Medicaid, and commercial guidelines. Novy has also excelled as a Sr. Medical Admin at an acupuncture clinic, where her responsibilities included handling patient records, conducting insurance benefits validation, and supporting the U.S. Department of Veterans Affairs. Her proficiency with tools like Waystar, Availity, and CharmHealth EHR enhances her ability to provide high-quality patient service in fast-paced healthcare environments. Additionally, Novy has been a vital asset in roles such as a Client Support Specialist at Lumix Health, where she improved claim submissions and portal navigation, facilitating excellent client onboarding and support. Trained in Hotel and Restaurant Management at the University of Mindanao, her diverse background enriches her approach to healthcare insurance claims and customer service.