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Nur E. — Senior Operations Manager from Indonesia

Nur E.

Senior Operations Manager

Indonesia Less than 1 year
Open to offersNew to Platform
Languages
EnglishIndonesian
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About

Nur E. is a seasoned operations professional with over a decade of experience in the financial services industry, focusing on office operations and custodial management. With a strategic command of compliance monitoring, budgeting, procurement, and administrative leadership, she has consistently demonstrated an ability to optimize operational processes. Currently serving as the Centro & Custodian Head Supervisor at PT. BFI Finance Indonesia, Tbk., she excels in monitoring operational performance, leading improvement projects, and coordinating process efficiency. Her experience as a Custodian Head Office and Branch Operation Service Head at the same company has enriched her skills in managing high-value document security, enhancing compliance systems, and supervising teams. With a Master of Management from Diponegoro University and a Bachelor of Accounting Economics from Sultan Agung Islamic University, Nur is well-equipped to handle complex operational challenges in high-stake environments.

Experience

  • Centro & Custodian Head Supervisor

    PT. BFI Finance Indonesia, Tbk. · 2020 — Present
    Oversaw operational performance and compliance with KPIs and SOPs while leading improvement projects and reporting systems. Ensured efficiency by coordinating operational targets and supervising helpdesk support.
  • Custodian Head Office

    PT. BFI Finance Indonesia, Tbk. · 2015 — 2020
    Managed company assets, specifically customer guarantee documents (BPKB), while overseeing document security and custodial administration. Focused on enhancing operational efficiency and compliance.
  • Branch Operation Service Head

    PT. BFI Finance Indonesia, Tbk. · 2010 — 2015
    Directed both front office and back office teams within the branch, providing coaching and supervision to enhance operations. Addressed and resolved various operational and administrative challenges.
  • Management Trainee

    PT. BFI Finance Indonesia, Tbk. · 2010 — 2010
    Acquired knowledge of branch operational workflows and financing systems while studying the implementation of SOPs and customer service operations.

Skills & Expertise

Education

  • Master of Management
    Diponegoro University · 2008 — 2010
  • Bachelor of Accounting Economics
    Sultan Agung Islamic University · 2003 — 2007