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Ojukwu A. — Mid-Level Virtual Assistant from Nigeria

Ojukwu A.

Mid-Level Virtual Assistant

Nigeria Less than 1 year
Open to offersNew to Platform
Languages
English
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About

Angela O. is a results-driven Virtual Assistant with over 5 years of experience in administrative, customer support, and executive assistance within dynamic and fast-paced environments. Angela has a proven record in improving workflow efficiency and managing high-volume communications to support remote business operations. Currently, she serves as an Account Officer at Chunique Royal Hotel & Suites, where she enhances financial reporting accuracy by 70% and manages payroll for over 45 staff with a perfect on-time processing record. Her expertise extends to tools such as Google Workspace, Trello, and ClickUp. With previous roles including Administrative Officer at Damos Practice Ltd and Front Desk Officer at Cablelight Ltd, Angela has consistently demonstrated her proficiency in email and calendar management, meeting coordination, and CRM management. Her education includes an HND and ND in Accountancy from Abia State Polytechnic. Angela's IT Support Training from Digital Witch further validates her technical capabilities. Her commitment to detailed and accurate work makes her an invaluable asset in any operational context.

Experience

  • Account Officer

    Chunique Royal Hotel & Suites · 2023 — Present
    Responsible for preparing monthly financial reports and managing payroll for over 45 staff to ensure timely processing. Improved tracking systems to reduce expense discrepancies and supported administrative operations along with internal communication and record management.

  • Administrative Officer

    Damos Practice Ltd · 2020 — 2022
    Oversaw executive calendars and coordinated the scheduling of more than 20 meetings each week without conflicts. Handled a high volume of email correspondence to enhance response times and implemented filing systems that significantly reduced document retrieval time. Provided necessary administrative and client support to ensure efficient daily operations.

  • Front Desk Officer

    Cablelight Ltd · 2018 — 2020
    Managed daily customer appointments and inquiries, achieving a high satisfaction rate. Enhanced scheduling processes to reduce client wait times and maintained accurate records to minimize data errors. Coordinated communication and administrative tasks within the front office.

  • Account Officer

    Chibon International Ltd · 2015 — 2016
    Maintained accurate financial records and documentation while supporting bookkeeping processes to enhance tracking and reporting accuracy.

  • Secretary (IT)

    Exetax Consult Ltd · 2011 — 2012
    Managed correspondence and scheduled meetings while assisting in daily administrative functions. Coordinated office activities to ensure smooth operational efficiency.