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olajumoke — Mid-Level People Analytics & HR Data Specialist from United Kingdom

olajumoke

Mid-Level People Analytics & HR Data Specialist

United Kingdom 3-6 years
Open to offersNew to Platform
Languages
English
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About

Olajumoke M., an HR Data Specialist, leverages her MSc in Human Resource Management and MHRAP certification to transform raw HR data into actionable insights. Based in Leeds, Olajumoke excels at creating SQL and Power BI-driven dashboards, which have drastically improved HR reporting by cutting turnaround times by 60%. Her expertise in workforce planning and attrition analysis has enabled the implementation of predictive models, using Python and SQL, for proactive retention strategies. As a consultant for 10Alytics.io, she has developed interactive dashboards that support executive decision-making. While serving as a Customer Success Team Lead at Tangerine Africa, Olajumoke managed a team of 36 professionals, enhancing operational visibility through KPI dashboards. Her portfolio includes workforce capacity planning and the creation of recruitment pipeline analytics, ensuring effective headcount forecasting and attrition risk management in HR domains.

Experience

  • HR Analyst Consultant

    10Alytics.io · 2024 — Present
    Created interactive Power BI dashboards that automated HR reporting, significantly reducing turnaround times. Conducted workforce analytics and retention analysis for HR stakeholders, while cleaning and modeling HRIS data using SQL, Excel, and Power BI to enhance reporting accuracy. Developed executive dashboards to facilitate evidence-based workforce decisions, supporting headcount reporting and KPI tracking for workforce planning.
  • Customer Success Team Lead

    Tangerine Africa · 2019 — 2023
    Guided, coached, and mentored a team of 36 Customer Success professionals. Created KPI dashboards that provided leadership with real-time operational insights, while analyzing performance data to pinpoint areas for improvement and standardizing reporting processes.
  • Customer Service Advisor

    Conduent · 2023 — Present
    Handled a high volume of customer interactions in alignment with SLA and quality targets. Monitored CSAT, AHT, and FCR metrics, utilizing data analysis to identify operational trends.

Skills & Expertise

Education

  • MSc in Human Resource Management
    Leeds Beckett University
  • BSc in Industrial Relations & Personnel Management
    Osun State University
  • BSc in Economics
    Ajayi Crowther University