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Omar F. — Junior Data Analyst from Egypt

Omar F.

Junior Data Analyst

Egypt 1-2 years
Open to offersNew to Platform
Languages
ArabicEnglish
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About

Omar F. is a proficient Data Analyst with a solid background in both the fintech and social sectors, offering insightful data solutions to enhance team decision-making. Through his internship at the Central Bank of Egypt, he contributed to strategic fintech research and performance tracking within the Business Technology Department, showcasing his expertise in SQL, Excel, and Power BI. His role at Enactus AAST Sheraton further honed his analytical skills as he developed dashboards and visual reports that were instrumental in shaping project outcomes. As a Data Entry Specialist at Oppo, Omar efficiently handled e-commerce customer inquiries and streamlined order processing, reinforcing his capabilities in data-driven decision support. Recognized for his impact-driven contributions and multilingual communication skills, Omar is committed to leveraging his technical proficiency and human insight in collaborative, data-centric environments. He is a graduate in Business Information Systems from the Arab Academy for Science & Technology and Maritime Transport, where his project management and execution skills were formally acknowledged. Omar stands out for his ability to seamlessly integrate data analysis tools into practical applications, driving both operational and strategic improvements.

Experience

  • Data Entry Specialist

    Oppo · 2025 — Present
    Handled a high volume of customer inquiries via email and WhatsApp about e-commerce orders, delays, and website sales. Processed online orders while working with shipping companies to address delivery and logistics challenges. Served as a liaison between customers and the finance department for issuing and sending invoices. Assisted in after-sales operations, dealing with customer complaints, managing late orders, and conducting follow-ups. Monitored the e-commerce site for inaccuracies and operational problems, reporting these to the required teams. Gathered and assessed customer feedback to contribute to service enhancement and improve the online customer experience.
  • HR Leader & Data Analyst, Internship

    Enactus AAST Sheraton · 2021 — 2025
    Directed collaborative efforts in Human Resources and data analysis within a student-led, socially impactful organization. Developed Excel dashboards and project performance charts to assist in internal decision-making by tracking KPIs across various departments. Managed team dynamics, facilitated initiatives for member bonding, and participated in leadership training programs, fostering communication skills and emotional intelligence alongside technical competencies. Significant contributions included generating visual reports for executive reviews and leveraging both people insights and data-driven recommendations to support strategic planning.
  • Business Technology Intern - Data & Fintech Analysis, Internship

    Central Bank Of Egypt · 2024 — 2024
    Participated in data analysis and digital research within the Business Technology Department, contributing to strategic fintech projects. Aided in the review and interpretation of datasets linked to digital transformation efforts in national banking systems. Analyzed educational statistics from the Central Agency for Public Mobilization and Statistics (CAPMAS) to facilitate internal research and evaluate performance. Gained exposure to financial data structures and internal reporting workflows in a dynamic environment focused on results.
  • Intern, Internship

    ICT Hub · 2024 — 2024
    Engaged in hands-on training focused on Excel, Power BI, and SQL during a data-centric digital innovation internship. Applied these tools to practical scenarios for developing dashboards, executing data queries, and creating basic reporting systems. Contributed to research on digital trends and assisted with data preparation and analysis for startup benchmarking and tech solution mapping, laying a solid foundation in business intelligence tools and data management in a tech consulting context.
  • Customer Service Representative

    Intelcia · 2023 — 2023
    Delivered top-tier customer service support to clients in the U.S., focusing on resolving billing inquiries and service-related issues through phone communication. Managed sensitive customer information and utilized internal CRM tools to track tickets and oversee service histories. Enhanced communication and problem-solving capabilities while navigating diverse client interactions in high-pressure situations and meeting performance KPIs. Developed professionalism and cross-cultural communication skills through daily engagement with international customers.

Skills & Expertise

Education

  • Bachelor's in Business Information Systems
    Arab Academy For Science & Technology and Maritime Transport · 2021 — 2025