Phoebe S.
Senior Product Content Specialist
Open to offersNew to PlatformAbout
Phoebe Sophia D. is a seasoned Product Content & eCommerce Operations Specialist with over eight years of experience in the dynamic world of eCommerce and financial analysis, based in Valenzuela City, Philippines. She has honed her skills in product data management, handling 70–100 product listings daily, and coordinating supplier data for improved inventory management and order fulfillment, particularly utilizing platforms such as eBay Seller Hub and Shopify. Additionally, Phoebe has demonstrated proficiency in customer support through her work with Zendesk, achieving a notable 99% positive feedback rate. Her analytical skills are fortified by her tenure as a Senior Research Analyst at FactSet Philippines, where she maintained critical financial data accuracy. She is Xero certified across multiple levels, boasts experience with SAP and Pronto ERP systems, and actively builds skills in Amazon Seller Central. Phoebe holds a Bachelor of Science in Business Administration, majoring in Financial Management, from New Era University.
Experience
Product Content Specialist
MicroSourcing Philippines, Inc. — Client: Bapcor (Australia) · 2023 — 2024Uploaded 70–100 SKU product listings daily to the retail website utilizing verified supplier data and product specifications. Coordinated with regional suppliers for sourcing and centralizing technical product data. Enhanced product imagery through basic HTML/CSS editing to optimize visual presentation. Fulfilled orders via eBay Seller Hub, ensuring accurate encoding of carrier tracking numbers for timely delivery. Utilized SmartFreight and Australia Post to monitor logistics and shipment updates. Supported customer service by managing Zendesk inquiries, maintaining a high positive feedback rate. Audited high-volume digital product records daily to uphold data integrity.Senior Research Analyst – Equity Research
FactSet Philippines, Inc. · 2021 — 2023As a Senior Research Analyst, encoded and upheld critical financial data for U.S. banking institutions while adhering to strict accuracy standards. Updated both historical and current market data to facilitate equity analysis for global banking institutions. Maintained consistency in meeting all turnaround deadlines with no missed submissions. Collaborated with global research teams to enhance overall reporting efficiency.Financial Analyst
Philippine Business Bank · 2018 — 2021Reviewed financial statements of corporate, sole enterprise, and medium-sized business loan applicants. Conducted in-depth analyses to evaluate credit risk and creditworthiness based on audited and internal financial data. Delivered timely credit evaluations with no missed deadlines, while organizing and tracking critical credit documentation to ensure compliance with policies.Credit Assistant
Philippine Business Bank · 2016 — 2018Maintained an efficient workflow with zero backlogs in processing applications. Conducted background checks and risk assessments utilizing CMAP and NFIS databases. Verified trade references and financial backgrounds to assist in comprehensive credit evaluations. Facilitated effective communication between clients and loan officers for real-time updates on applications.Land Registration Authority Administrator
Philippine Business Bank · 2016 — 2016Reorganized physical and digital filing systems to enhance documentation retrieval speed. Managed administrative tasks and office logistics to support seamless operations. Conducted precise data entry from paper documents into centralized databases. Developed reference materials for internal use and assisted with onboarding new administrative staff.
Skills & Expertise
Education
- Bachelor of Science in Business Administration, Major in Financial ManagementNew Era University · 2012 — 2016