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Princess K. — Junior Virtual Assistant from Nigeria

Princess K.

Junior Virtual Assistant

Nigeria 2-3 years
Open to offersNew to Platform
Languages
EnglishYoruba
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Portfolios

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About

Kayode P. is a seasoned Virtual Assistant with over two years of experience in providing top-notch administrative support, customer relations, and data entry services. Based in Lagos, Nigeria, she has successfully partnered with businesses and entrepreneurs, enhancing workflow efficiency and task organization. At Mikaytainment Ventures, she skillfully managed executive calendars, travel plans, and daily email communication, significantly improving scheduling efficiency. Her expertise includes handling client communications, document preparation, and streamlining data entry processes using tools such as Google Drive and spreadsheets. Previously, as an Administrative Assistant at Virtueville Academy, Kayode P. supported a 25-person team and implemented a filing system that boosted record accuracy. A certified virtual assistant from the Career Crafters Academy, she excels in Microsoft Office Suite and project management tools like HubSpot and Asana. Her educational background in Biology Education from the National Open University of Nigeria underscores her commitment to professional development and service excellence.

Experience

  • Virtual Assistant

    Mikaytainment Ventures · 2025 — Present
    Organized executive schedules, travel plans, and daily email communications, enhancing scheduling efficiency. Managed client interactions and document preparation, facilitating prompt project delivery and maintaining professional relationships. Optimized data entry and file organization utilizing Google Drive and spreadsheets, resulting in quicker data retrieval. Supported meeting coordination and recorded minutes, aiding in effective follow-ups and tracking of actions.

  • Administrative Assistant

    Virtueville Academy · 2018 — 2023
    Delivered extensive administrative assistance to a team of 25, which included generating reports and preparing documentation. Established a more effective filing system that minimized information loss and enhanced accuracy of records. Responded to customer inquiries via email and phone, contributing to improved client satisfaction. Conducted data entry for customers and compiled student reports.

  • Customer Support Volunteer

    Career Crafters Academy · 2015 — 2016
    Assisted the customer care team in managing inquiries through chat and email, enabling prompt and effective resolutions. Maintained CRM records and monitored client engagement metrics to refine retention strategies. Created weekly performance reports for supervisors, proposing enhancements to support processes. Collaborated with cross-functional teams to improve client onboarding experiences.

Skills & Expertise

Listing CoordinatorWordPress DeveloperTask CoordinationFreshdeskVirtual Project AssistantHubSpotEmail SupportVirtual AssistantVirtual Conference CoordinatorCalendar ManagementExecutive AssistantDutch Speaker

Education

  • Bachelor of Science in Education
    National Open University of Nigeria
  • Nigerian Certificate in Education
    Osun State College of Education Ila Orangun.