Princess C.
Junior Logistics Customer Service Representative
Open to offersNew to PlatformAbout
Princess V. C. is an experienced logistics and customer service professional with a background spanning warehousing, supply chain coordination, and data collection. She has held roles such as Logistics Customer Service Representative at Valoroo Inc., Logistics Coordinator at both Valoroo Inc. and Lean Outsourcing Solutions Group Inc., and warehouse operations positions at Starkson Logistics & Processing Center, Inc. Her expertise covers the logistics and manufacturing industries, including direct responsibilities managing shipment tracking, coordinating BOL and customs documentation, accurate data encoding, and resolving delivery issues. Princess is proficient with SAP, TMS, WiseCloud, and McLeod systems, and regularly operates material handling equipment to ensure operational efficiency. Her thorough experience includes monitoring inventory, processing invoices, and maintaining compliance with industry standards throughout her roles in logistics and manufacturing environments.
Experience
Logistics Customer Service Representative
C&L Logistics - Valoroo Inc · 2025 — PresentActs as the primary contact for customers regarding shipment and order inquiries, providing real-time tracking updates while addressing delays or issues. Manages the documentation for orders, including claims for lost or damaged goods, and resolves issues between customers and carriers to facilitate timely deliveries. Monitors shipments and ensures compliance with company policies and industry standards.Logistics Coordinator
Trident Transport - Valoroo Inc · 2024 — 2025Implements strategies to improve efficiency and reduce costs while optimizing supply chain operations. Handles inquiries and ensures customer satisfaction with delivery services, maintains accurate records, and updates management and stakeholders. Manages bills of lading, invoices, and customs paperwork, coordinating shipments for timely and cost-effective goods delivery.Logistics Coordinator
Lean Outsourcing Solutions Group Inc. · 2023 — 2024Engages in accurate data encoding of shipment contents along with associated notes while verifying billed amounts against received goods. Ensures document accuracy on invoices and performs calls to track locations, providing daily reports based on transactions. Matches purchase orders with shipments and processes invoicing for payment.Warehouse Inbound Clerk
Starkson Logistics & Processing Center, Inc. · 2023 — 2023Oversees the fulfillment of supply contracts by verifying the quantity and quality of incoming shipments and checking invoice accuracy. Creates a computerized database for supply purchase orders and inventory, ensuring all documentation is precise. Compiles records related to purchases, transfers, prices, deliveries, and inventories.Warehouse Inbound/Outbound Checker
Starkson Logistics & Processing Center, Inc. · 2021 — 2023Measures materials, equipment, or products to maintain relevant records, utilizing volume meters and scales. Maintains and cleans work areas while documenting quantity and quality of materials for shipping and receiving records. Examines products for accuracy in shipment contents against quality specifications.Manufacturing Checker (HHDC)
Zenith Food Corporation · 2021 — 2021Arranges for the delivery and distribution of supplies to meet production schedules. Manages requisition and inventory of materials necessary for production demands and collaborates with personnel, vendors, and customers to coordinate activities while addressing complaints to eliminate delays.Area Enumerator
DSWD Listahanan 3 · 2019 — 2021Conducts interviews with citizens to gather data on their demographic and economic status, explaining survey objectives and procedures. Assists individuals in completing survey forms and ensures the accuracy of submitted information while reporting any issues encountered in the data collection process.
Skills & Expertise
Education
- Tertiary EducationLaguna State Polytechnic University · 2015 — 2019
- Secondary EducationLumban Academy-Nitanny School, Inc · 2011 — 2015
- Elementary EducationLumban Academy-Nitanny School, Inc. · 2004 — 2011