Reciel M.

Reciel M. is a seasoned professional with over seven years of experience in the BPO industry, specializing in providing administrative support. Currently serving as a Training Specialist at Telephilippines in Bacolod City, she excels in training delivery for the healthcare sector, conducting both in-person and virtual training sessions to enhance employee skills and knowledge. Her role emphasizes needs assessment within the organization and evaluating training programs for continuous improvement. Previously, Reciel gained extensive experience as a Customer Service Representative, offering HIPAA-compliant services and managing complex healthcare inquiries with professionalism. Proficient in the Microsoft Office Suite and Google Workspace, she possesses exceptional time management and multitasking skills. Equipped with a fully dedicated home office, she is prepared for remote roles and flexible work hours. Reciel holds a Bachelor in Elementary Education from Saint Joseph College of Canlaon.