REGIELOU R.
Senior Sales Manager - Hispanic Region
Open to offersNew to PlatformAbout
Regielou R. is an accomplished bilingual professional with over nine years of experience as a Spanish call center agent and sales manager, primarily serving the Hispanic region. She has a proven track record in conducting phone surveys related to thermoplastics in countries such as Spain, the USA, and Mexico. Her expertise extends to hotel reservations and delivering insightful newsletter articles. She is proficient in English-Spanish and Spanish-English translation, particularly in crafting product brochures and technical blogs. As a knowledgeable team worker, she demonstrates proficiency in data research and customer relationship management. Well-versed in MS Word, Excel, HTML, and CSS, she currently manages a WordPress blog focused on Glu Inc. mobile game applications. Her employment history includes roles as a transcriber, subtitler, and data analyst with Upwork Inc., and a sales manager for FingerTec Worldwide, where she significantly boosted sales and maintained keen after-sales communication with clients. Regielou holds a Bachelor’s Degree in Psychology from Ateneo de Cagayan - Xavier University.
Why hire me
I am a reliable, detail-oriented remote professional with experience in data entry, web research, transcription, content review, and administrative support. I am fluent in English and Spanish and comfortable following detailed instructions, learning new tools, and working independently. I take pride in producing accurate, high-quality work and meeting deadlines. I can handle repetitive or high-volume tasks while maintaining attention to detail and consistency. I am organized, adaptable, and comfortable working with different systems, processes, and client requirements. As a remote worker, I understand the importance of clear communication, reliability, and accountability. I am a quick learner, open to feedback, and committed to continuously improving my skills. If you need someone dependable, accurate, and easy to work with, I would be happy to support you and your team.
Experience
Data Analyst
Upwork Inc. · 2014 — 2026Manages social media accounts effectively, adapting swiftly to updates and new instructions during shifts.Transcriber/Subtitler
Upwork Inc. · 2013 — PresentCompleted transcription and translation projects promptly for several language pairs including English-Spanish and Spanish-English.Sales Manager
FingerTec Worldwide Sdn. Bhd. · 2007 — 2012Established connections with Hispanic and Spanish-speaking clients through chat and email, assisted with product orders, and maintained post-sales communication. Contributed significantly to achieving annual sales goals and submitted copy for the monthly newsletter.Priority Club Account Manager – Bilingual Spanish
SC Reservations Philippines, Inc./InterContinental Hotels Group · 2005 — 2007Guided customers from various regions with their Priority Club account inquiries, including profile updates and hotel reservations. Achieved and maintained required Average Handle Time after the probation period and promptly responded to Spanish emails.Spanish-speaking Call Center Agent /Interviewer
Asian Call Centres, Inc · 2003 — 2005Conducted thorough research on companies utilizing plastics and resins across various countries. Completed comparison surveys through outbound calls in Spanish and English while updating the thermoplastics database with gathered information.
Skills & Expertise
Education
- Bachelor's Degree in PsychologyAteneo de Cagayan - Xavier University · 1996 — 2000
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