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Regine D. — Mid-Level Business Analyst from Philippines

Regine D.

Mid-Level Business Analyst

Philippines 3-6 years
Open to offersNew to Platform
Languages
EnglishTagalog
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About

Regine D. has cultivated an impressive career as a Senior Business Analyst, contributing to top-tier organizations like Pru Life UK and St. Luke's Medical Center. With a Bachelor of Science in Industrial Engineering, she has deftly managed projects across various domains, including software and mobile app development. Regine played a pivotal role in developing a web-based software for Pru Life UK and a mobile view web app for St. Luke's Medical Center. She collaborated closely with stakeholders, ensuring effective communication between business and technical teams, and has proven expertise in business requirement documentation, process improvement, and quality assurance. At The Medical City, she supported organizational projects that included the deployment of Robotics Process Automation and hospital information systems, continually applying Lean Six Sigma principles to drive continuous improvement. Her technical skills are further demonstrated by her proficiency in tools like SQL, Visio, and Jira, enabling her to bridge the gap between technological and business needs efficiently.

Experience

  • Project Company: St. Lukes Medical Center

    St. Lukes Medical Center · 2022 — 2023
    Managed discussions around business requirements during the data-gathering stage and communicated with clients and the development team according to the agreed scope. Analyzed business workflow and prepared a Functional Specification Document and User's Manual. Created mockup screens for application wireframes and documented tasks in an online repository, Redmine. Ensured proper coordination during deployment, assisted in UAT test case design, and participated in testing activities to verify that requirements were satisfied.

  • Business Analyst

    DMCI Homes · 2022 — 2022
    Coordinated with various departments to support overall project development. Responsible for maintaining, testing, and improving business and system operations, while identifying ways to enhance customer satisfaction. Established plans for timely project delivery and transitioned processes from manual to automated. Developed forms using HTML language.

  • Robotics Process Automation Business Analyst

    The Medical City · 2018 — 2021
    Reviewed business processes to evaluate RPA opportunities and prioritized them for implementation. Collaborated with the development team to implement RPA solutions by accurately capturing process details and resolving queries. Assisted the testing team in creating UAT scripts and defining various test cases and scenarios.

  • Quality Improvement Specialist

    The Medical City · 2018 — 2021
    Managed process flow mapping, business writing, and policy crafting. Engaged in process improvements and project management while collaborating across functions within the organization. Evaluated, documented, and monitored both automated and non-automated business processes.

  • Process Improvement Engineer

    H-Chem Industries Inc. · 2016 — 2017
    Focused on process analysis and improvement initiatives to enhance operational efficiency.

  • Project Company: Pru Life UK

    Pru Life UK
    Handled three modules including Document Manager, New Business Application - Admin, and Underwriting Portal. Collaborated with stakeholders to understand business objectives and worked closely with cross-functional teams including product managers, developers, and QA to ensure effective implementation of requirements. Acted as a liaison for communication between business and technical teams, and conducted documentation, including process diagrams, while presenting findings and recommendations to stakeholders.

Skills & Expertise

HealthcareProject ManagementQuality Assurance

Education

  • Bachelor of Science Industrial Engineering
    Institution not specified · 2009 — 2016