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Relebogile M. — Junior Administrative Coordinator from South Africa

Relebogile M.

Junior Administrative Coordinator

South Africa 2-3 years
Open to offersNew to Platform
Languages
English
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About

Relebogile M. is an experienced administrative professional and call centre agent, with a background in office coordination and customer service across the construction and insurance industries. At L & A Grand Designs & Services, Relebogile managed document management, maintained team schedules, facilitated supplier communications, and handled basic bookkeeping to support daily operations. In the insurance sector with The Unlimited, Relebogile executed outbound client calls, verified client information, and processed medical aid applications, consistently adhering to POPIA and industry protocols. A graduate of Oakdale Secondary School, Relebogile brings strong data capturing and client communication skills to every role, supporting both internal teams and external stakeholders with precision and reliability.

Experience

  • ADMINISTRATION

    L & A GRAND DESIGNS & SERVICES · 2025 — Present
    Managed day-to-day administrative tasks to keep operations running efficiently. Prepared, filed, organized, and maintained documents, quotes, invoices, and contracts with a focus on accuracy. Communicated with clients through calls and emails, providing updates as needed. Arranged appointments, site visits, and follow-ups while keeping the team calendar up to date. Captured data in internal systems, updated client information, and tracked job progress. Assisted with material orders and coordinated supplier communication and delivery. Provided support in basic bookkeeping tasks including receipts and information reconciliation. Offered administrative support to management and staff, ensuring documents and communications were accurate and professional.

  • Call centre agent

    THE UNLIMITED · 2024 — Present
    Initiated outbound calls to potential clients, guiding them through medical aid options. Verified client personal and eligibility details accurately without shortcuts. Explained medical aid products, detailing benefits, costs, and plan differences in clear language. Handled objections by addressing client concerns confidently to move them toward agreement. Processed applications by capturing customer data and submitting forms for underwriting. Followed up on pending applications and ensured all necessary documentation was completed. Worked towards daily and monthly sales targets while providing customer support for client queries regarding plans and claims. Adhered to POPIA and ethical sales standards along with call-centre protocols.