Renz C.
Mid-Level Property Manager
Open to offersNew to PlatformAbout
Renz Christian T. is an experienced professional specializing in account management, customer service, and lead generation within the digital outsourcing and real estate industries. With over five years of remote work experience, Renz Christian T. has contributed to companies such as Telus Digital, Alorica, and Harrington Housing, where responsibilities included client relationship management, CRM data stewardship using HubSpot and Salesforce, and support across the full sales cycle. In real estate, Renz Christian T. managed tenant onboarding, building maintenance coordination, rent collection through Yardi, and listing updates. Proficient in Microsoft Office Suite and Google Workspace, Renz Christian T. has demonstrated accuracy in reporting, documentation, and operational processes. Recognized with awards such as the Lakdawala CEO award at Telus, Renz Christian T. brings proven strength in maintaining service quality and executing process improvements.
Experience
Account Manager
Telus Digital · 2024 — 2026Monitored account performance, prepared reports, and provided strategic recommendations for client growth. Managed and nurtured client relationships to ensure satisfaction, retention, and long-term partnerships, while ensuring accuracy in contracts, billing, and account documentation.Customer Service Representative
Alorica · 2022 — 2025Resolved inquiries, complaints, and service issues with professionalism and empathy. Processed orders, returns, and account updates with precision. Built strong customer relationships by delivering personalized solutions and ensuring satisfaction.Lead Generation / Assistant Property Manager
Harrington Housing · 2020 — 2022Engaged in tenant onboarding and rent collection processes, which included answering overflow leads, updating listings, approving tenants, and tracking rent payments on Yardi. Assisted in scheduling contractors and drafting notices for building maintenance.
Skills & Expertise
Education
- Bachelor of Science in Business Administration Major in Human Resource ManagementPolytechnic University of the Philippines - Sta. Mesa · 2019 — 2024