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Rhea L. — Senior Healthcare Virtual Assistant from Philippines

Rhea L.

Senior Healthcare Virtual Assistant

Philippines 6+ years
Open to offersNew to Platform
Languages
English
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About

Rhea J. is a seasoned professional with over eight years of experience serving as a Healthcare Virtual Assistant and Customer Service Representative, primarily within the healthcare sector. She is adept at managing a wide range of administrative duties such as answering phone calls, scheduling appointments, managing patient records, and processing insurance claims. These experiences are complemented by her strong skills in Lead Generation and Email Marketing, where she excels in identifying prospects and reaching out through strategic communication across digital platforms. Her background is solidified by a Bachelor of Industrial Technology Management from Davao Oriental State College of Science and Technology. Rhea also possesses technical proficiency in tools like Well Sky and Axis Care, ensuring smooth operation and support within healthcare environments. Currently, Rhea contributes as a HealthCare Virtual Assistant with Mobile Physician Associates and as a Patient Care Coordinator with Certified Care Solutions.

Experience

  • HealthCare Virtual Assistant

    Mobile Physician Associates · 2017 — 2025
    Managed phone calls and appointment scheduling, while overseeing patient records. Handled insurance claims, processed prescription refills, and coordinated communication between patients and healthcare providers.
  • Patient Care Coordinator

    Certified Care Solutions · 2024 — 2025
    Facilitated caregiver scheduling to ensure consistent client care. Addressed updates and resolved scheduling conflicts. Matched caregivers to clients based on their skills and preferences while maintaining accurate records.
  • Email Lead Generation Specialist

    Online Freelancer · 2018 — Present
    Conducted research to identify potential leads via social media and various databases. Collected contact details, focusing primarily on email addresses of targeted prospects.

Skills & Expertise

Education

  • Bachelor of Industrial Technology Management
    Davao Oriental State College of Science and Technology · 2007 — 2011