Rhoy B.

Rhoy B. is a seasoned Customer Service, Tele Sales, and Sales Operations Professional with over seven years of remote experience spanning B2B and B2C sectors, focusing on BPO, staffing, and outsourcing. His expertise in client acquisition, relationship management, and sales strategies have been instrumental in supporting revenue growth and developing robust sales pipelines. Rhoy has excelled in cold calling, lead generation, and customer engagement, often functioning as the primary point of contact for clients and remote teams. His administrative acumen extends to end-to-end recruitment, operations coordination, and agent training. He has held roles as a Client Relations Lead at Paid Digital Creators and as a Lead Generation Specialist at Staples, where he refined targeting strategies and enhanced sales pipeline quality. Rhoy's proficiency with CRM tools like Salesforce and ZoomInfo aids him in customizing outreach and improving conversion rates, making him adept at leading teams and managing high-responsibility roles in dynamic environments.