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Richard C. — Mid-Level E-commerce and Marketing Assistant from Philippines

Richard C.

Mid-Level E-commerce and Marketing Assistant

Philippines 6+ years
Open to offersNew to Platform
Languages
EnglishTagalog
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About

Richard C. is a seasoned Executive Virtual Assistant and E-commerce & Marketing Specialist with more than six years of professional experience supporting founders and small businesses across various industries, including e-commerce, healthcare, coaching, and consumer brands. He has a proven track record of handling operations from end to end, including CRM and workflow automation, Shopify management, paid social media campaigns, and AI content production. Richard has been instrumental in building businesses from scratch and managing virtual assistant teams, generating qualified leads with minimal supervision across US and APAC time zones. In his previous roles, Richard led initiatives such as managing Simplero CRM, launching Nextdoor lead-generation campaigns, and maintaining WordPress websites. He also has expertise in SEO product descriptions, managing social media for large brands, and AI-driven content creation for creator-management agencies. Richard's technical proficiency extends to tools like Asana for project management, Mailchimp for email broadcasting, and a variety of AI and automation tools for process optimization.

Experience

  • Senior Executive Virtual Assistant

    Woof Nutrition · 2026 — 2026
    Served as the sole executive VA for a pet-health coaching business, managing daily operations and lead management. Utilized Simplero as the main CRM to develop automations, workflows, and website content for transitioning leads to paying clients. Initiated and oversaw Nextdoor lead-generation ad campaigns and Mailchimp email sequences to expand and re-engage the subscriber base. Handled social media and customer support for Big Bad Woof, a long-established pet supply retailer. Organized and hosted public Q&A sessions and local community events, enhancing client retention and word-of-mouth referrals. Edited marketing and educational videos using Descript, maintained the business website on WordPress, and coordinated ongoing projects and deadlines through Asana.

  • Executive Virtual Assistant

    Paradigm Hawaii (via CoolBlue VA) · 2025 — 2026
    Developed a healthcare services business from inception, encompassing website creation, brand establishment, and operational planning. Conducted research on competitors and market trends to inform service positioning and pricing prior to a successful online launch. Designed operational procedures and SOPs for healthcare service delivery while providing comprehensive executive support to the owner.

  • Senior E-commerce Assistant (Freelance)

    Ustar Beauty · 2023 — 2025
    Oversaw full Shopify operations for a beauty brand, which included managing product listings, updates, merchandising, and continuous site maintenance. Created and optimized SEO product descriptions to enhance organic search visibility and improve conversion rates. Coordinated with California-based UGC creators for paid and organic campaign content. Executed Meta and TikTok ad campaigns aligned with seasonal promotions and discounts. Developed a customer-facing chatbot assistant using an AI API and HTML to address common pre-sale and support inquiries.

  • Project Manager / Sales Representative

    CoolBlue VA (Medical Field) · 2025 — 2025
    Directed VA projects and client accounts specific to the medical-field portfolio of the agency. Managed client relations, onboarding processes, and conducted sales calls with new prospects. Allocated tasks among the VA team, tracked performance against objectives, and delivered weekly progress updates to clients.

  • Social Media Coordinator, Affiliate Marketing

    Brainjolt Media · 2023 — 2024
    Coordinated the scheduling of up to 120 posts daily across various social media accounts with a significant combined following. Incorporated affiliate links for leading brands such as Adidas and Nike within high-traffic content. Conducted research on trending subjects and news cycles to identify content with strong engagement potential.

  • Project Manager, VA Agency

    Sharetasking · 2023 — 2024
    Managed CRM activities, client onboarding, and appointment setting within the agency’s accounts. Recruited and trained new VAs, facilitated weekly team performance evaluations, and provided back-up support as needed.

  • Outbound Cold Caller

    Virtual Bridge · 2023 — 2023
    Conducted B2B outreach to assist businesses in claiming remaining Employee Retention Credits.

  • Real Estate VA

    Offer Deal Solutions · 2022 — 2023
    Generated 10-15 qualified leads weekly for the acquisitions team, consistently surpassing key performance indicators.

  • Inside Sales Representative

    Lead Spring · 2022 — 2022
    Engaged in B2B and B2C outbound calls to property owners in pursuit of high-value sales.

  • Cold Caller, Real Estate

    Lead Llama · 2021 — 2022
    Created warm leads while managing CRM records and consistently meeting monthly performance targets.

  • Mortgage Cold Caller

    Staff Culture · 2020 — 2021
    Scheduled 15-20 refinancing appointments weekly through a high volume of outbound calls ranging from 400-600 daily.

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