rita B.
Mid-Level Business Development Manager
Open to offersNew to PlatformAbout
Rita B. is an accomplished Business Development and Marketing professional with over a decade of experience in diverse industries including hospitality management, travel operations, and customer service. Based in Thimphu, Bhutan, she is currently serving as a part-time, remote Business Development Manager for Imperial Engineering Education, where she specializes in building partnerships and generating leads across the Bhutan market. Previously, Rita was an Operations Manager at Heavenly Bhutan Travels, where she expertly managed flight ticketing, hotel reservations, and itinerary planning, while significantly growing the company’s social media presence. Her background includes a call center role at S.S. Net Com and an internship in hotel general management at Druk Mountain Hotel. Rita holds an MBA in Marketing and has independently grown several social media brands, demonstrating proficiency in content creation and digital marketing strategies. She is skilled in using tools like HubSpot CRM, Buffer, Google Workspace, and Meta Ads, and is seeking remote roles aligned with her expertise.
Experience
Business Development Manager (Part-Time, Remote)
Imperial Engineering Education · 2026 — PresentEngaged with education consultancies throughout Bhutan to establish partnerships and secure qualified leads. Consistently built relationships and followed up to convert leads into sales opportunities. Managed partnership meetings, documentation, and data entry within the company's CRM and website portal. Formulated and implemented strategies for business development to expand the company's market presence in Bhutan.Operations Manager
Heavenly Bhutan Travels · 2018 — 2023Oversaw flight ticketing, hotel reservations, and itinerary planning services for both B2B and B2C clientele. Successfully facilitated over 20 group bookings monthly, despite Bhutan's limited tourism quota. Coordinated corporate events for clients, including gala dinners. Enhanced the Facebook presence by growing the follower count from around 7,000 to over 20,000 through effective content scheduling and management. Processed more than 100 client emails daily and handled inbound/outbound calls to ensure inquiries converted into confirmed bookings. Provided visa support and managed client meetings with proactive follow-ups to encourage repeat business. Contributed to marketing efforts by writing website copy as part of the company's daily operations.General Manager (College Internship)
Druk Mountain Hotel · 2017 — 2017Managed various aspects of hotel operations, including accounts, reservations, housekeeping, and the front desk. Cultivated client relationships and oversaw day-to-day marketing and administrative tasks for the hotel. Gained practical experience in managing a small hospitality operation comprehensively.Call Centre Executive
S.S. Net Com · 2013 — 2014Addressed inbound client calls, resolving inquiries and logging details accurately in the CRM. Handled over 100 calls daily while ensuring professional and solutions-oriented communication. Developed strong problem-solving and active-listening skills within a fast-paced environment.
Skills & Expertise
Education
- Master of Business Administration (MBA), MarketingMahatma Gandhi University · — — 2017
- Bachelor of Computer Applications (BCA)Mahatma Gandhi University · — — 2014
- Higher Secondary Education, Grade 12 (Commerce)Institution not specified · — — 2010
- Secondary Education, Grade 10Institution not specified · — — 2008
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