Riza D.
Mid-Level Global Mobility Specialist
Open to offersNew to PlatformAbout
Riza D. is an accomplished Global Mobility Specialist with over a decade of experience in HR operations and employee mobility support. Currently positioned at Foodpanda in Taguig City, she is responsible for managing global mobility processes, including relocation and immigration, ensuring compliance with local regulations through platforms like JIRA and Workday. Riza provides end-to-end immigration support for expatriates in the Philippines, administering work permits and coordinating with government agencies for company registrations. Her role involves extensive collaboration with departments such as Tax, Legal, and Talent Acquisition to deliver seamless mobility experiences. Previously, she functioned as an APAC People Services Specialist at Delivery Hero, focusing on regional HR operations and compliance. Riza began her career at Makati Finance Corporation and steadily advanced through roles at CGI Philippines and Capgemini, honing skills in resource management and onboarding. Riza's proficiency extends to systems such as HRIS and JIRA, contributing to operational efficiency and enhanced employee experiences.
Experience
Global Mobility Specialist
Foodpanda · 2025 — PresentAct as the main contact for employees, managers, and stakeholders, offering guidance on global mobility policies and processes, including relocation and immigration through JIRA case management. Provide comprehensive immigration support for expatriates in compliance with local regulations. Manage business visas, work permits, and liaise with government agencies and external vendors to ensure timely processing. Secure company registrations and compliance with local labor requirements, including DOLE registrations. Deliver daily operational support for employee mobility programs in collaboration with Tax, Legal, Talent Acquisition, and People Partners. Address mobility-related processes, inquiries, and documentation. Maintain accurate mobility data in Workday and coordinate travel documentation for employee transitions. Analyze mobility data to aid compliance and operational decisions while continuously enhancing process documentation and standard operating procedures.Specialist
APAC People Services, Delivery Hero | Foodpanda · 2024 — 2025Deliver front line services and support for regional employees and managers, handling lifecycle events from onboarding to off-boarding. Ensure compliant administration of HR processes, including work pass applications and benefits administration. Prepare payroll adjustments and maintain employee records in HRIS systems. Collaborate with local People Ops for efficient operations and drive improvements with the regional team. Facilitate changes in people operations processes to accommodate business growth across various markets.HR Specialist
Merck Business Solution · 2021 — 2024Support APAC countries by delivering timely administration services according to agreed KPIs and SLAs. Track service delivery performance and identify opportunities for improvement while providing feedback to leadership. Work towards achieving set goals and objectives, addressing knowledge gaps, and ensuring compliance with confidentiality requirements in HR activities.APAC Onboarding
Capgemini Philippines · 2020 — 2020Assist in recruiting operations, including the generation and distribution of offer letters within the Service Level Agreement. Manage background checks and track their completion while supporting onboarding logistics, account creation, and IT requisition. Serve as the contact point for inquiries regarding pre-employment activities from candidates and hiring managers, as well as manage data entry for large hiring volumes.Germany RM Account - Senior Resourcing Analyst
CGI Philippines · 2018 — 2020Handle queries in the Resourcing mailbox, ensuring prompt responses and appropriate escalation when necessary. Maintain assignment data in the corporate resource management application for all business units in Germany. Manage access to mailbox and workspaces while overseeing the transfer process for members between business units. Attend monthly client meetings to discuss service delivery updates and address concerns.Global Member Services HR Associate
CGI Philippines · 2015 — 2018Address inquiries related to assigned functional areas while coordinating with People Managers and other departments on HR processes. Provide advice on HR policies based on the HR Library and ensure all stakeholders are informed about changes in procedures or relevant correspondence.HR Administrator
Makati Finance Corporation · 2014 — 2015Conduct initial applicant screenings and schedule interviews for qualified candidates. Participate in recruitment activities and prepare endorsement letters for new hires. Facilitate orientations for new employees and inform relevant parties about status changes among employees.
Skills & Expertise
Education
- Bachelor of Science PsychologyUniversity of Makati · 2010 — 2014