Robie J.

Robie J. is a seasoned Customer Service and E-commerce Professional based in Davao City, Philippines, with a wealth of experience supporting customers and managing online stores across platforms like Shopify and Amazon Seller Central. With a track record in the retail sectors of Australia and the U.S., Robie's expertise encompasses order management, customer retention, and dispute resolution. At TBG Group Australia, Robie excelled in day-to-day e-commerce operations and market research, contributing to improved product visibility and sales performance. Her role as a Technical Lead Support at Helm Operations honed her skills in system troubleshooting and customer communication, ensuring timely and effective solutions for complex technical issues. With experience in quality control at Radical Services USA and customer service at Koala Customer Service, Robie is known for maintaining high standards of quality and satisfaction through her proficiency in platforms like Google Workspace and Microsoft Office. Her diverse background also includes significant contributions as a Sales Consultant and in various administrative roles, backed by her education in Business Administration at Philippine Women’s College.