Rodel L.
Senior Lead Generation Specialist
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Rodel L. is a seasoned Lead Generation Specialist with over six years of experience in B2B lead generation, BPO support, and microfinance sectors. Operating out of Carmen, Bohol, Philippines, he excels in LinkedIn Sales Navigator prospecting and HubSpot CRM management, sourcing 300-500 qualified leads weekly with noteworthy email response rates of 15–20%. His professional journey includes crucial roles at organizations like Contract Source Inc., DashboardLim, and Bamboo, where he significantly contributed to lead acquisition and strengthened client relationships across SaaS, BPO, and nonprofit domains. As a Data Research Specialist and Email Outreach Specialist, his work consistently aligned with ideal client profiles, driving higher engagement and robust pipeline management. Rodel's technical acumen extends to BPO technical support roles at TaskUs and Foundever, where he maintained exemplary case logs and customer satisfaction scores. His foundation in microfinance at Ramon Aboitiz Foundation Inc. involved credit assessments and portfolio management. Rodel holds a BS in Information Technology from St. Peter's College of Toril, Davao City, and communicates proficiently in English and Filipino.
Experience
Lead Generation & Data Research Specialist
Contract Source Inc. · 2025 — 2026Sourced between 300 and 500 qualified B2B leads weekly using LinkedIn Sales Navigator and Apollo; maintained a HubSpot pipeline of over 200 active prospects meeting ICP criteria. Conducted thorough data research to ensure high-accuracy lead records by identifying, verifying, and enriching key prospect information including company specifics and decision-maker contacts. Collaborated daily with sales teams through Slack and Microsoft Teams for the provision of verified prospect lists and updates to the CRM system.Email Outreach Specialist
DashboardLim · 2025 — 2025Oversaw multi-sequence outbound email campaigns that achieved response rates of 15 to 20%, which is significantly higher than the industry average, along with regular performance tracking and weekly reports for clients. Ensured the accuracy of prospect lists aligned with ICP criteria to minimize bounce rates and enhance deliverability for all ongoing campaigns.Lead Generation / Outreach Specialist
Bamboo · 2024 — 2025Discovered over 200 prospects, partners, and media contacts each month through both manual and tool-assisted research; initiated more than 50 personalized conversations each week. Enhanced engagement rates by 20% through customized LinkedIn and email communications while systematically tracking leads in HubSpot.Tracking Team Specialist – Uber Account
TaskUs · 2023 — 2024Monitored and addressed real-time delivery and ride-tracking issues for Uber across various markets, consistently meeting SLA targets while diligently maintaining detailed case logs in a high-volume context.Technical Support Representative – CenturyLink Account
Foundever · 2022 — 2023Managed 40 to 60 daily inbound calls providing Tier 1 and Tier 2 technical support for CenturyLink services, including internet, phone, and TV to customers in the U.S.; maintained high customer satisfaction scores consistently.Loan Officer
Ramon Aboitiz Foundation Inc. (RAFI) · 2019 — 2021Oversaw a portfolio exceeding 100 microfinance borrowers, taking responsibility for assessing creditworthiness, conducting field visits, ensuring compliance with repayment terms, and preparing comprehensive loan documentation and disbursement records.
Skills & Expertise
Education
- Bachelor of Science in Information TechnologySt. Peter's College of Toril, Davao City · 2010 — 2015