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Romelyn S. — Mid-Level Marketing Operations and CRM Specialist from Philippines

Romelyn S.

Mid-Level Marketing Operations and CRM Specialist

Philippines 2-3 years
Open to offersNew to Platform
Languages
EnglishTagalog
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About

Romelyn S. is a seasoned Marketing Operations and CRM Specialist with demonstrated expertise in managing complex workflows and systems. Her proficiency with tools such as GoHighLevel and Systeme.io allows her to build and maintain streamlined systems for lead handling and funnel setup. Currently operating in a freelance capacity for ART OF SELL and JFP PATENT ATTORNEYS, she excels in managing CRM systems, ensuring data integrity and supporting client retention through effective communication and operational coordination. Her work optimizes performance monitoring, reporting dashboards, and enhances digital visibility through local SEO efforts and Google Business Profile management. Romelyn's skill in account management and digital marketing is further enriched by her experience as an Account Manager at RSM Enterprises, where she supported over 100 client accounts, enhancing service delivery and operational efficiency. Her educational background in Mechanical Engineering from Mindanao State University also provides a solid foundation for problem-solving and process optimization.

Experience

  • Marketing Operations & Admin Support

    ART OF SELL · 2024 — Present
    Facilitated operations for live events, workshops, and digital programs. Ensured the accuracy of event setups including schedules, content, and time zones. Created digital assets in accordance with brand guidelines and assisted with podcast and content distribution workflows. Maintained AI knowledge base systems for organized information and performed quality checks to enhance user experience.

  • Marketing Operations & Account Coordinator

    JFP PATENT ATTORNEYS · 2024 — Present
    Oversaw CRM systems to ensure accurate client records and reliable reporting for ongoing projects. Coordinated workflows across teams to enhance execution efficiency and minimize operational gaps. Managed client communication including follow-ups and reminders to aid in client retention, while supporting billing operations through invoice preparation and payment coordination. Developed funnels using Systeme.io to facilitate lead handling and inquiry workflows, and created workflow automations to optimize follow-ups and internal processes. Integrated CRM and marketing channels into a cohesive operational framework, and managed content planning and scheduling for LinkedIn and Facebook to ensure brand consistency.

  • Account Manager

    RSM ENTERPRISES · 2023 — 2024
    Oversaw more than 100 client accounts, ensuring effective daily operations and consistent delivery of services. Focused on maintaining CRM systems with high data accuracy and organization across numerous accounts. Coordinated timelines and deliverables between multiple clients and internal teams, and supported marketing campaign efforts through scheduling and coordination. Monitored workflows to guarantee deadlines were met and deliverables achieved efficiently, while contributing to client retention with organized systems and timely communication.