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ROMEO L. — Senior Virtual Executive Assistant from Philippines

ROMEO L.

Senior Virtual Executive Assistant

Philippines 6+ years
Open to offersNew to Platform
Languages
English
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About

"Value the track record over the timeline. I'm the kind of investment that delivers where it counts."

With over 40 years of elite professional experience spanning global hospitality management, corporate BPO leadership, and specialized remote administration, I am a high-level strategic partner for your business. My career is defined by driving operational efficiency, scaling customer satisfaction, and managing complex operations across America, Europe, Australia, and the UK.

I have successfully translated decades of traditional leadership into the digital workspace as a dedicated Executive and Administrative Virtual Assistant, bridging the gap between high-touch strategy and seamless day-to-day execution.

How I Bring Value to Your Business:

  • Executive & Inbox Support: Expertly managing C-level calendars, filtering complex communication, and maintaining strict confidentiality.
  • Operations & Workflow Management: Creating standard operating procedures (SOPs), tracking timelines, and coordinating remote cross-functional teams to eliminate bottlenecks.
  • Financial Oversight: Handling basic financial administration, from auditing supplier invoices to preparing monthly Profit & Loss (P&L) reports via ReceiptBank and GDS.
  • Digital Marketing & CRM Operations: Managing end-to-end social media strategies, content scheduling, and CRM hygiene.
  • Core Competencies & Tool Integration:
  • CRMs & Tools: GoHighLevel, Zoho, Infusionsoft, Asana, Hubstaff, Phone Burner
  • Productivity: Google Workspace, Microsoft Office 365
  • Creatives: Canva, CapCut (Short-form video editing and infographics)

If you are looking for an experienced, proactive professional who requires zero hand-holding and can immediately optimize your workflows, let’s collaborate.

Experience

  • Executive / Administrative Assistant

    Irvine Legal Law Firm · 2025 — 2026
    Managed the Managing Attorney's calendar, meetings, and appointments while maintaining confidentiality. Drafted and proofread internal and client correspondence, coordinated legal documents, and organized communication flow among team members and clients. Developed the firm's marketing content calendar, created posts for various social media platforms, and tracked engagement analytics to enhance the firm's online presence.
  • Executive / Administrative Assistant

    C & G Autos, U.K. · 2020 — 2025
    Organized daily schedules and appointments for the business owner, addressing client inquiries and booking requests. Managed email communications, overseeing responses and client relations. Reviewed financial documents and submitted Monthly Profit & Loss Reports, while conducting website monitoring and maintaining social media activity to enhance online engagement.
  • Intake Specialist

    Credit Repairs Lawyers of America · 2019 — 2020
    Handled client data management by inputting new client information into Zoho and verifying details for accuracy. Maintained client intake logs, ensuring proper documentation and follow-ups with referral partners. Engaged in social media marketing efforts to promote services and coordinated with the marketing team to enhance outreach strategies.
  • Team Leader - Application Specialist (Health Account)

    Alta Resources Inc. · 2017 — 2017
    Oversaw team operations within a health account, leading the effort in managing application processes to ensure service excellence.
  • Team Leader

    Transcom Worldwide Philippines Inc. · 2015 — 2017
    Directed team functions, enhancing performance through effective management and support of team projects and objectives.
  • Owner

    Ther-a-bite Computershop · 2012 — 2014
    Managed operations of a computer shop, overseeing day-to-day business activities and ensuring client satisfaction.
  • Subject Matter Expert (SME)

    Telus-Harte Hanks · 2011 — 2012
    Actively contributed expertise to improve service delivery and operational processes.
  • Customer Service Specialist

    T-Mobile, U.K. · 2010 — 2011
    Delivered high-quality customer service through managing inquiries and enhancing customer experiences.
  • Customer Service Specialist

    Citibank-FEW · 2009 — 2010
    Assisted clients with various service requests, ensuring satisfaction and support.
  • Food and Beverage Consultant

    Triple J Enterprises, Inc. · 2008 — 2009
    Consulted on food and beverage strategies, advising on operations to uplift service standards.
  • Area Manager

    Subway Fastfood · 2006 — 2008
    Oversaw multiple locations, ensuring operational compliance and customer satisfaction.
  • Restaurant Manager

    Saigon Best Restaurant · 2005 — 2006
    Managed restaurant operations, focusing on service excellence and team coordination.
  • District & Training Manager

    Al Tazaj (Fakieh) Bar.B.Q.Chicken · 1998 — 2005
    Led training and development initiatives across restaurant locations to enhance service delivery.
  • Hotel Manager

    M/V Dona Virginia · 1995 — 1998
    Managed hotel operations aboard a cruise ship, ensuring guest satisfaction and operational efficiency.
  • Chief Steward

    Sharjah Continental Hotel · 1989 — 1990
    Oversaw food and beverage service operations, ensuring quality and team performance.
  • Restaurant Manager

    Pizza Hut · 1988 — 1989
    Managed restaurant activities, focusing on improving service and operational performance.
  • Steward Supervisor

    Hyatt Borneo Management Services · 1984 — 1987
    Supervised steward activities, ensuring compliance with service standards and operational protocols.