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Rose A. — Mid-Level Executive Assistant from Philippines

Rose A.

Mid-Level Executive Assistant

Philippines 6+ years
Open to offersNew to Platform
Languages
EnglishTagalog
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About

Rose Ann T. is a seasoned Executive Assistant with over nine years of experience in optimizing executive and operational workflows across multiple industries, including real estate, retail, and local government. She significantly improved scheduling efficiency, reducing conflicts by 30% and enhancing cross-team collaboration. As part of her diverse skill set, Rose Ann effectively designed and executed social media strategies, boosting client engagement by 45% and lead conversions. Her stewardship as a Business Development Manager resulted in a 20% expansion of the client portfolio at Maximum Excellence BPO. She also achieved exceptional client retention through strategic relationship management and market research. In addition to her executive support roles, Rose Ann excelled as an Economic Secretary, maintaining impeccable financial records with a 100% audit approval rate. Her proficiency in workflow optimization, digital marketing, and client coordination are key drivers of her successful career.

Experience

  • Executive Assistant

    Human Capital · 2023 — 2026
    Managed complex calendars, inboxes, and travel logistics for executives, streamlining operations. Coordinated significant meetings and events to enhance collaboration among stakeholders. Developed and implemented social media strategies for real estate and retail clients, and created newsletters and marketing materials to maintain brand visibility. Adjusted workflows to support executive scalability across various industries.

  • Business Development Manager and Account Manager

    Maximum Excellence BPO
    Conducted market research and strategic planning to identify new business opportunities. Negotiated contracts and fostered long-term relationships with clients, ensuring high retention rates. Led account management efforts to address client concerns promptly. Provided training and mentorship to junior team members.

  • Bookkeeper and Economic Secretary

    JO at Local Government Unit of Marihatag
    Maintained financial records and produced compliance reports to facilitate successful audits. Assisted in budget planning and resource allocation for municipal initiatives. Managed procurement processes to minimize vendor delays and reduce costs.

  • Real Estate Virtual Assistant

    Your Real Estate Solutions
    Generated qualified leads through cold calling and messaging campaigns. Organized property databases and client information to enhance data integrity. Supported communications and administrative functions related to real estate transactions.

  • Customer Support and Area Dev. Manager

    Life Maid Easy
    Oversaw regional operations and expanded service areas. Developed customer feedback mechanisms to elevate satisfaction levels. Trained local teams to improve performance metrics, while monitoring key performance indicators to enhance service efficiency.

  • Technical Representative

    HelloTech
    Provided remote technical support to U.S. clients and achieved high resolution rates on initial contacts. Promoted to leadership for exceptional performance, responsible for mentoring new hires and improving team productivity. Utilized tools like Zendesk, Freshdesk, and VoIP systems to manage support tickets effectively.