Roshni D.
Senior Global Ecommerce Leader
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Roshni D. is a seasoned Global Ecommerce Leader with over 10 years of experience leading digital commerce, marketplace growth, and cross-border expansion across the GCC, USA, Europe, APAC, and Japan. She has driven brand success on platforms like Amazon, Walmart, Noon, Carrefour, Rakuten, and Mirakl, achieving 30%+ YoY revenue growth, 40%+ product visibility improvements, and optimizing performance marketing metrics for large-scale retail operations. With deep expertise in P&L ownership, international trade & logistics, and marketplace strategy, Roshni D. has managed 300+ global brands and omnichannel portfolios, ensuring compliance with GCC VAT and customs, and spearheading automation for operational efficiency. Her leadership includes managing and mentoring teams of up to 15, optimizing supply chain, campaign management, and strategic process transformations in ecommerce, fashion, retail, and technology services industries.
Experience
Associate Process Manager
eClerx Services Pvt. Ltd. · 2022 — 2024Oversaw ecommerce operations for vendors and sellers in GCC and SEA marketplaces, managing extensive retail workflows and digital performance. Played a key role in scaling premium brands on platforms such as Amazon.ae, Noon, Carrefour, and Namshi. Implemented impactful campaigns like White Friday and Ramadan, achieving notable month-over-month growth. Enhanced ROAS and CTR through specific performance marketing strategies while reducing ACOS. Elevated catalog visibility with targeted SEO and merchandising approaches. Achieved high SLA adherence by refining last mile and reverse logistics management with Aramex and DHL. Ensured VAT compliance and managed cross-border trade operations effectively. Developed automation frameworks to enhance workflow efficiency and guided a team of 15 members, focusing on productivity improvements. Created and initiated new processes that significantly bolstered operational efficiency.Sr. Ecommerce Executive to Assistant Manager – Global Ecommerce
Ergode IT Services Pvt. Ltd. · 2018 — 2022Handled global marketplace operations, including platforms such as Amazon, Walmart, and Rakuten. Contributed to business expansion across regions like the UK, Europe, and Japan, generating substantial international revenue growth. Achieved notable sales increases through strategic pricing and inventory management. Managed diverse business models including B2C, B2B, Dropshipping, and D2C, enhancing revenue diversification. Collaborated with cross-functional teams and directed marketplace strategies to boost profitability and efficiency.Channel Manager
Fermyon Technologies India Pvt. Ltd. (BluBox) · 2017 — 2018Oversaw significant marketplaces such as Amazon and Flipkart, increasing online sales through strategic channel management. Developed and established brand partnerships within the fashion and lifestyle sectors.Ecommerce Operations and Sales Executive
Hot Stuffs Pvt. Ltd. (Hot Muggs) · 2017 — 2017Managed operations for a Shopify store and Amazon FBA/FBM. Optimized marketing campaigns, leading to reduced costs. Enhanced catalog performance and improved the customer experience through automation and bot implementations.IT Helpdesk Coordinator
Orbit Technologies India Pvt. Ltd. · 2014 — 2016Provided support for enterprise clients, focusing on end user and infrastructure needs. Ensured minimal downtime through effective troubleshooting and coordination with IT teams.Business Development Executive
Healthy You India Pvt. Ltd. · 2014 — 2014Managed outreach initiatives targeting thousands of patients and numerous healthcare professionals and facilities for digitization awareness. Conducted campaigns and events that led to increased engagement and revenue.
Skills & Expertise
Education
- Diploma in Computer Hardware, Networking & Cloud ComputingJetKing · — — 2015
- Bachelor of Information TechnologyS.N. College of Engineering, Mumbai University · — — 2013