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Rullita D. — Junior Virtual Assistant Specialist from Indonesia

Rullita D.

Junior Virtual Assistant Specialist

Indonesia 6+ years
Open to offersNew to Platform
Languages
EnglishIndonesian
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About

Rullita D. is a dynamic Freelance Virtual Assistant based in Jakarta, Indonesia, with expertise in Email Marketing, Copywriting, and Admin & Customer Support. With a proven track record of crafting high-converting email campaigns using tools like Mailchimp, Klaviyo, and ActiveCampaign, she achieves open rates of 45%+ and click rates of 8%+. Her copywriting is targeted and impactful, leveraging frameworks like AIDA and PAS for landing pages and social media ads. In administration, she utilizes Trello, Notion, Google Workspace, and Zapier to streamline operations. Additionally, Rullita excels in customer support, skillfully handling inquiries via platforms like Zendesk, Freshdesk, and HubSpot CRM. Bilingual in English and Bahasa Indonesia, Rullita is committed to fast, reliable, and proactive communication, ensuring smooth and effective collaboration with clients worldwide.

Experience

  • Freelance Virtual Assistant

    Lumio Growth Agency · 2015 — -3
    Specialized in Email Marketing by creating high-converting email campaigns, including automated sequences using Mailchimp, Klaviyo, and ActiveCampaign. Engaged in Copywriting for various formats like landing pages and social media ads, utilizing frameworks such as AIDA and PAS to effectively address audience needs. Provided Admin Support by managing calendars, organizing files, conducting research, and streamlining workflows through tools like Trello, Notion, Google Workspace, and Zapier. Delivered Customer Support by managing inquiries, complaints, and support tickets with a focus on professionalism and empathy, using platforms like Zendesk, Freshdesk, Intercom, and HubSpot CRM.