0 viewsjobseeker
Salahuddin S. — Junior Technical Support Specialist from Philippines

Salahuddin S.

Junior Technical Support Specialist

Philippines 3-6 years
Open to offersNew to Platform
Languages
EnglishTagalog
Video Introduction
No video introduction yet
The candidate has not added a video.
Contact information and social networks are private. Connect to unlock.
Hidden

About

Salahuddin L. is a skilled IT professional with a Bachelor of Science in Information Technology from STI College of Davao. With robust experience in IT Support & Helpdesk Operations, Salahuddin has been instrumental in providing technical support across various business settings. Notably, during an internship at Sutherland Global Services, he developed a strong foundation in network setup and troubleshooting. His role as an IT Staff at Joji Ilagan Bian International Schools involved maintaining network connectivity and managing databases using MySQL. As an IT Technical Support/Helpdesk specialist at Techsupport.ph, he honed his skills in diagnosing and resolving hardware and software issues, supporting both Windows and Linux environments. Currently, as a Junior Technical Support/SQL Database Administrator at Lyanthe Financial Services, Inc., Salahuddin thrives in administering databases, managing Active Directory, and providing remote support through tools like TeamViewer and AnyDesk. His expertise encompasses a range of tasks, including solving network troubleshooting issues and maintaining compliance as part of a Managed Service Provider environment.

Experience

  • IT TECHNICAL SUPPORT/HELPDESK

    Techsupport.ph · 2020 — 2021
    Delivered technical support for POS systems and desktops, diagnosed hardware and software problems, supported both Windows and Linux environments, assisted users with technical products, and provided remote support using various helpdesk tools.
  • JUNIOR TECHNICAL SUPPORT/SQL DATABASE ADMINISTRATOR

    Lyanthe Financial Services, Inc. · 2021 — Present
    Provides IT support for hardware, software, and network issues, administers Microsoft SQL Server Management Studio databases, delivers remote support with tools like TeamViewer and AnyDesk, manages user accounts via Active Directory, and handles customer tickets through Zendesk. Supports Microsoft 365 applications and assists in server configuration using Windows Server Manager while troubleshooting across various environments.
  • IT STAFF

    Joji Ilagan Bian International Schools · 2019 — 2020
    Conducted system maintenance and resolved IT equipment issues, supported network connectivity, managed MySQL databases, entered data into databases, and provided IT support to staff and students.
  • IT SUPPORT (INTERNSHIP)

    Sutherland Global Services · 2018 — 2019
    Assisted with basic network configuration and troubleshooting, while gaining practical experience in IT support operations.

Skills & Expertise

Education

  • Bachelor of Science in Information Technology
    STI COLLEGE OF DAVAO · 2017 — 2019