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Salome K. — Mid-Level Hospitality & Guest Experience Specialist from Georgia

Salome K.

Mid-Level Hospitality & Guest Experience Specialist

Georgia Less than 1 year
Open to offersNew to Platform
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About

Salome K. is a seasoned professional in the hospitality and guest experience domain, known for her exceptional service across luxury environments. With a background that includes roles at Silversea Cruises and MSC Cruises, Salome has honed her ability to deliver personalized beverage services and cultivate guest relationships through attention to detail and discretion. Her expertise extends to front office operations during her tenure at Best Western Plus Batumi, where she managed check-ins and coordinated guest services using Opera PMS. A diploma in Hotel Management from Black Sea College solidifies her foundational skills in hospitality operations. Beyond traditional services, she is skilled in content creation and digital storytelling, enhancing brand engagement through social media. Currently, as a Live Studio Dealer at Miracle LLC, she hosts engaging live games, maintaining game integrity and ensuring player interaction. Her proficiencies in Beverage & Bar Service and Upselling & Brand Advocacy ensure a blend of high-quality service delivery and strategic business support.

Experience

  • BAR WAITRESS

    Silversea Cruises · 2024 — 2026
    Provided personalized beverage service in a high-end, guest-oriented setting. Established enduring guest connections by remembering names, preferences, and special requests. Offered tailored pairing suggestions based on individual dining preferences. Collaborated with bartenders and butlers to deliver anticipatory service. Addressed guest inquiries with a focus on discretion and professionalism.
  • LIVE STUDIO DEALER

    Miracle LLC · 2026 — Present
    Facilitated live studio games, including baccarat, roulette, dragon & tiger, niu niu, and xodya. Delivered each round with clear announcements and confident on-camera presence. Ensured compliance with game rules and integrity throughout gameplay. Engaged players via live chat to foster a welcoming atmosphere.
  • BAR WAITRESS

    MSC Cruises · 2020 — 2023
    Managed high-volume service in bar and lounge areas, ensuring promptness and composure. Held comprehensive knowledge of cocktail menus, wine selections, and beverage promotions. Accurately processed orders using POS systems while overseeing guest accounts. Encouraged sales of premium beverages to support upselling initiatives. Worked alongside diverse teams to provide consistent, high-standard service.
  • FRONT DESK RECEPTIONIST

    Best Western Plus Batumi · 2018 — 2020
    Supervised check-in, check-out, and reservations utilizing Opera PMS. Offered personalized service to a diverse international clientele. Coordinated with housekeeping and concierge teams to address guest requests swiftly. Resolved issues effectively while maintaining adherence to global brand standards.

Skills & Expertise

Education

  • Diploma in Hotel Management
    Black Sea College · 2017 — 2018

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