Samoon A.
Senior Food and Beverage Operations Manager
Open to offersNew to PlatformAbout
Ayub S. is a veteran in the Food and Beverage industry with an impressive 23-year tenure at Alshaya Group – Starbucks in Kuwait. He has a robust background in managing high-volume food service operations, where he excelled in supervising multicultural teams, maintaining stringent food hygiene and cleanliness standards, and ensuring excellent customer service. As a dynamic leader, Ayub effectively led teams of 15–30 employees and achieved a remarkable 12% reduction in product waste through the implementation of enhanced stock-rotation processes. His expertise extends to staff scheduling, inventory management, and team training, with a proven track record of managing daily operations with average sales of USD 3,365. Ayub has been recognized for his exceptional service and leadership through multiple Bravo Awards and Alshaya Group Service Awards spanning 5, 10, 15, and 20 years. He is currently open to opportunities in catering and food and beverage supervision roles, requiring visa sponsorship for international relocation.
Experience
Store Manager
Alshaya Group – Starbucks · 2012 — 2024Oversaw daily operations for high-volume food and beverage retail stores. Led multicultural teams of 15–30 employees through coaching, scheduling, and development across shifts. Ensured adherence to food hygiene, safety, and operational standards. Managed product ordering, stock receiving, and inventory organization. Implemented stock rotation practices to minimize waste. Conducted shift briefings and delegated tasks to enhance team performance while addressing operational challenges. Delivered training on food and beverage procedures, customer service, and workplace hygiene. Handled cash management and daily sales reporting while ensuring audit readiness.Assistant Store Manager
Alshaya Group – Starbucks · 2006 — 2012Assisted in managing daily food and beverage operations, including team deployment, inventory management, and cash handling. Supervised opening and closing tasks to ensure completion of operational requirements. Trained over 50 employees and shift supervisors on service procedures, hygiene, and POS systems. Conducted inventory management practices, ensuring proper stock rotation and order accuracy. Supported compliance with cleaning and food handling procedures while monitoring service standards during busy periods. Aided in daily sales reporting and performance monitoring alongside the Store Manager.Supervisor
Alshaya Group – Starbucks · 2001 — 2006Managed daily food service and customer operations during assigned shifts. Assigned and tracked tasks related to food preparation, service, and cleaning. Ensured proper storage, rotation, and presentation of food and beverage products. Maintained standards of hygiene, freshness, and store presentation. Conducted stock counts and assisted in ordering processes. Processed transactions and supported daily cash reconciliation. Assisted team members during peak periods to ensure timely service and resolved customer issues effectively.
Skills & Expertise
Education
- Diploma in Hospitality ManagementAlison Institution
- General Certificate of Education – Ordinary Level (GCE O/L)Mount Lavinia College