Santiago G.
Senior Unified Communications Technologist
Open to offersNew to PlatformAbout
Santiago G. is a Strategic Technologist based in Buenos Aires, Argentina, with over a decade of experience in AV/IT infrastructure and enhancing the Employee Experience (EX). He has worked at Meta LATAM, where he excelled in optimizing hybrid work environments through data-driven operations and scalable hardware deployments. Santiago is an expert in Unified Communications (UC), audio equity, and spatial technology, with a background in programming and electroacoustics that bridges the gap between physical workspaces and digital workflows. Throughout his career, he has managed critical workplace operations, maintained high uptime for communication hubs, and led successful migrations to the Cisco Navigator platform. At EOS IT Solutions, he achieved significant reductions in AV footprint while maintaining collaboration efficiency. Additionally, Santiago has contributed to industries like IT support and development with Magnifresh S.A and Nocnode LLC and has executed large-scale integration projects with Seal Telecom. He holds certifications in Dante Levels 1 & 2, Google Cybersecurity, and more.
Experience
Senior Workplace Technologist / AV Escalations
EOS IT Solutions (Meta LATAM) · 2020 — 2025Oversaw workplace operations, addressing over 5,500 service points. Improved the hybrid meeting experience across 206 meeting rooms in four countries. Ensured critical communication hubs maintained over 99% uptime. Managed the transition to the Cisco Navigator platform, standardizing more than 200 rooms across the LATAM region. Designed efficient collaborative environments, reducing the physical AV footprint by 47.5% for 40 high-traffic rooms. Maintained 'Audio Equity' by ensuring compatible hardware and software for executive meetings.IT Support & Administration / Full Stack Developer
Magnifresh S.A / Nocnode LLC · 2024 — PresentProvides corporate access and level 2 support for over 50 users. Develops responsive workplace tools and web applications for Nocnode LLC as a Full Stack Developer. Streamlined daily operations by creating user workflows that include CRUD functionality and shared directories. Established a CI/CD pipeline utilizing AWS and GitHub integration for both internal and external development environments.AV/IT Implementation & PM
Seal Telecom (Convergint) · 2017 — 2020Implemented international integration projects, focusing on large-scale CCTV and Access Control system deployments. Executed real-time implementation for three distinct courtrooms using CICERO software for audio and video recording. Offered technical support at various customer sites, resolving issues prior to escalation.
Skills & Expertise
Education
- Senior Technician, ProgrammingUniversidad Tecnológica Nacional (UTN)
- Associate’s, Electroacoustics Arts ProducerORT
- Associate’s, Radio Studio OperatorISER