Sara J.
Mid-Level Operations Manager
Open to offersNew to PlatformAbout
Sara J. is an experienced Operations Manager with a diverse background in customer service, real estate, and technical support. With four years as a Customer Service Representative and additional experience in executive administration, Sara has honed her skills in client communication and administrative tasks. Her expertise includes managing photos and quality checks for delivery platforms, as well as handling social media outreach and calendar management. In the real estate sector, she excelled as a Cold Caller, Dispositions Manager, and Virtual Assistant, demonstrating proficiency in CRM and lead management. Sara's technical skills extend to advanced proficiency with tools like Podio, Zillow, and various Adobe products. Her educational background in English complements her operational acumen, preparing her to support business functions across multiple platforms including Microsoft Office and G-Suite.
Experience
Operations Manager / Project Management
Company not specified · 2023 — 2026Reviewed and quality checked all photos while handling photographer notes and uploading images to the delivery platform. Conducted Instagram outreach and ensured proper exposure, color balance, vertical alignment, and composition of photos. Communicated with clients, managed calendars, and conducted quality control for Zillow Tours and floor plans. Provided daily administrative and operational support to the owner, managed email flow, and tracked client change requests and orders.Real Estate Virtual Assistant
Company not specified · 2022 — 2023Engaged in cold calling, CRM management, and lead management while setting appointments. Sourced leads from diverse databases, online listings, and other resources to identify potential real estate clients. Posted available properties across various platforms, including Facebook Groups, Discord Channel, Craigslist, and MLS. Utilized county records for farmland buyers and prepared forms and documents, including purchase agreements and contracts necessary for transactions. Addressed customer inquiries through phone calls or emails and scheduled inspections.Technical Associate / Customer Representative (Healthcare Account)
Teletech Bacolod · 2018 — 2022Assisted healthcare providers in verifying patient eligibility, benefits, and checking claims status under the behavioral health account. Processed pre-authorizations for office visits and provided technical support to members for their online accounts.
Skills & Expertise
Education
- Bachelor of Arts in EnglishLa Carlota City College · 2007 — 2010