Shalamar L.

Managed the trafficking of ads on industry platforms and performed quality assurance on banner ads. Analyzed campaign reports while troubleshooting live ad issues and reporting any discrepancies. Utilized basic HTML and Javascript. Collaborated with various clients spanning industries, including accounting, construction, cleaning services, technology, e-commerce, and real estate to provide tailored support. Created and managed social media content across multiple platforms to enhance audience engagement and brand visibility. Implemented SEO strategies and bolstered digital marketing efforts to improve online traffic. Handled executive calendar management, meeting scheduling, and travel arrangements including flights and accommodations. Ensured professional and effective communication with clients via email and calls. Maintained databases using CRM platforms such as GoHighLevel, Zoho, and HubSpot, enhancing communication and supporting lead generation efforts. Provided administrative assistance in data entry, file organization, document preparation, and expense reporting. Employed project management tools such as Asana, Trello, ClickUp, Monday, and Notion for managing workflows and tracking project progress. Created and edited multimedia content utilizing Canva, Filmora, CapCut, Descript, and AI-powered tools while ensuring confidentiality of sensitive information and adherence to data protection best practices.

Operated as a virtual assistant proficient in various administrative tasks, including document creation, data entry, and social media management. Provided flexible and affordable administrative support to small businesses.

Supported the development, enhancement, and maintenance of data. Interacted with clients to collect data requirements. Conducted regular audits to ensure data integrity and identified as well as corrected data errors. Addressed issues, questions, and problems accurately and timely.