Shatravia J.
Mid-Level Healthcare IT Specialist
Open to offersNew to PlatformAbout
Shatravia S. is a highly skilled Healthcare IT professional and biochemist with substantial experience in clinical informatics and healthcare data analytics. She excels in transforming clinical and operational data into actionable insights that enhance patient outcomes, streamline provider workflows, and support value-based care. Recently having completed a Master of Science in Healthcare Informatics from Georgia State University, she has received advanced training in HL7/FHIR interoperability, predictive analytics, and health data management. Currently a Clinical Informatics Specialist at Oak Street Health in Atlanta, GA, she optimizes EHR workflows, analyzes population health data, and supports care for underserved Medicare populations. Previously, she served as a Senior Prior Authorization / Appeals Technician at UnitedHealth Group, where she processed complex insurance requests and improved turnaround metrics using data analysis. Shatravia is adept at collaborating with interdisciplinary teams to drive data-driven decision-making in the healthcare domain.
Experience
Clinical Informatics Specialist (CIS)
Oak Street Health · 2024 — PresentEnhanced EHR workflows to increase documentation efficiency, maintain data accuracy, and ensure regulatory compliance. Analyzed population health data to determine care gaps for clinical interventions. Provided training to providers and care teams on informatics tools, fostering greater adoption and data-informed decision-making. Worked alongside interdisciplinary teams to create health information strategies that improved access and continuity of care for underserved Medicare populations. Utilized clinical data to support quality metrics, risk adjustment, and initiatives focused on value-based care.Senior Prior Authorization / Appeals Technician
UnitedHealth Group · 2023 — PresentHandled over 200 complex insurance requests per month while achieving high accuracy. Addressed issues within the RxClaims database, ensuring a flawless pharmacy claim processing record. Improved prior authorization workflows to cut processing time significantly. Employed data analysis to pinpoint operational inefficiencies and enhance turnaround performance. Assessed medical records and accurately entered ICD-10 codes to facilitate proper billing.Pharmacy Technician
CVS Pharmacy · 2022 — 2023Processed prescriptions and dispensed medications punctually, adhering to full accuracy in pharmacy management systems. Initiated prior authorizations that significantly enhanced patient access to medications. Conducted outreach to patients and monitored adherence, which contributed to improved compliance rates. Resolved insurance claim issues to optimize processing efficiency.Research Assistant
Kennesaw State University · 2017 — 2018Engaged in biochemical research aimed at refining healthcare practices and laboratory techniques. Facilitated a team of five in experimental design, analysis of data, and the presentation of results at NCUR '18.
Skills & Expertise
Education
- Master of Science in Healthcare InformaticsGeorgia State University · — — 2026
- Bachelor of Science in BiochemistryGeorgia Southern University · — — 2022