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Shona O. — Mid-Level Property Manager from South Africa

Shona O.

Mid-Level Property Manager

South Africa 3-6 years
Open to offersNew to Platform
Languages
English
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About

Shona O. is a versatile professional with a robust background in property management and collections. She possesses over a decade of experience in roles such as Office Manager, Building Manager, and Human Resources specialist. Her tenure as a Property Manager at Vista View Property Management underscored her ability to manage financial matters, coordinate maintenance, and oversee marketing efforts. At KONE South Africa, she excelled as a Collections Specialist, handling a debtor's book of 545 accounts, developing collection strategies, and resolving billing issues. Shona's career reflects a strong command of administrative operations, leveraging tools like Microsoft Office, QuickBooks, and SAP. Her professional journey showcases her competence in client relationship management, data entry, and interdepartmental coordination, making her a valuable asset in fast-paced environments.

Experience

  • Property Manager

    Vista View Property Management · 2024 — Present
    Manage financial matters while coordinating maintenance and repair work. Enforce leases and report to Head Office on completed tasks. Oversee marketing and advertising initiatives, ensure properties comply with local and federal regulations, negotiate lease contracts, and collect payments from tenants. Supervise maintenance and confirm repair or maintenance work completed to Head Office.
  • Collections Specialist

    KONE South Africa · 2020 — 2023
    Manage collections for a debtors book comprising 545 accounts and oversee accounts receivable. Identify overdue payments and communicate with debtors regarding these issues. Negotiate payment plans, develop collection strategies, and resolve customer billing problems. Create reports on collection activities and attend weekly meetings to discuss collections and status of accounts.
  • Annexure Administrator

    United Elevators (Pty) Ltd · 2019 — 2019
    Handle annexure administration by compiling a database of annexure dates for all buildings. Keep track of expired annexure dates and issue quotes and reminders for necessary OHS procedures. Update annexure dates on worksheets and issue certifications for placement in motor rooms.
  • Debtors Clerk

    United Elevators (Pty) Ltd · 2019 — Present
    Manage the current debtor's book and conduct collection efforts on outstanding accounts. Address all account-related queries, including monthly maintenance invoices and repairs. Liaise with customers, prepare and present outstanding invoices, and provide financial feedback for collections meetings. Update contact information and run monthly statements for all buildings, ensuring timely account management.
  • Office Administrator / Management

    Iguana Group cc (Iguana Door Installations) · 2017 — 2018
    Oversee daily office operations including management of debtors, creditors, invoicing, and quotations. Facilitate internal sales and customer liaison. Coordinate with technical teams when required, perform monthly bank reconciliations, and prepare VAT files for the bookkeeper while managing full HR functions.
  • Operations Assistant / Junior Buyer

    Techno Swimming Pool and Jacuzzi · 2015 — 2015
    Support the daily operations department including invoicing and quotations. Engage in internal sales and manage customer relationships effectively. Prepare price lists and cost calculations, while handling the overall management of the under-floor heating department.

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