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Simangele Z. — Senior Debtors & Credit Control Specialist from South Africa

Simangele Z.

Senior Debtors & Credit Control Specialist

South Africa No experience yet
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Languages
English
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About

Simangele Z. is a seasoned Debtors & Credit Control professional based in Johannesburg, with over two decades of experience managing high-value debtor portfolios across the property, financial services, and banking sectors. Her proven expertise includes reducing aged debt and improving DSO, consistently achieving collection rates above 95%. She is well-versed in reconciliations, cashbook management, and credit risk assessment, expertly handling ERP systems like SAP and Sage. Most recently, Simangele has served as a Debtors Accountant at Balwin Properties, overseeing portfolios exceeding R50 million, producing critical financial reports, and maintaining a bad-debt ratio of less than 2%. Her past roles include leading collections across multiple African countries at Sage Accounting Systems and reconciling significant debtor books at Europ Assistance South Africa. Simangele continues to expand her knowledge in digital finance and Web3, aligning her skills with the evolving financial landscape, ensuring accuracy, accountability, and high performance in her field.

Experience

  • Debtors Accountant

    BALWIN PROPERTIES · 2021 — 2025
    Oversaw all aspects of debtors and credit control for portfolios exceeding R50m. Generated age analyses and recoverability reports for CFO and Exco. Facilitated month-end close, intercompany reconciliations, and prepared for audits. Achieved a bad-debt ratio of less than 2% through proactive collections. Enhanced cash flow by driving collections strategy. Handled payment processing via banking platforms with accuracy and timeliness, and maintained reconciliations of the cashbook to align with bank and ledger records.
  • Private Accounts & Customer Service Manager

    SOUTH POINT MANAGEMENT SERVICES · 2018 — 2020
    Directed billing, collections, and service operations for over 1,000 accounts. Consistently achieved collection rates above 95% and maintained a bad debt ratio of less than 1%. Established controls that reduced billing errors by approximately 30%. Acted as a representative at housing tribunal hearings. Oversaw a team of 6, providing supervision and training.
  • Credit Controller / Collections Analyst (Africa Region)

    SAGE ACCOUNTING SYSTEMS · 2016 — 2018
    Handled collections across 11 African countries and improved Days Sales Outstanding (DSO) by around 25%. Conducted credit vetting, reconciliations, and resolved disputes. Ensured financial processes aligned with IFRS within the Sage ERP framework. Collaborated regionally to enhance cash-flow visibility.
  • Credit Controller

    EUROP ASSISTANCE SOUTH AFRICA · 2013 — 2016
    Executed reconciliations for a debtor book exceeding R37m, achieving a reduction in overdue amounts by approximately 40%. Generated monthly reports while supporting cash-flow forecasting activities. Assisted in creditors and intercompany reconciliations as part of audit preparations.
  • Operations Manager

    INFUSION ENERGY · 2012 — 2013
    Oversaw project budgets, funding allocations, and performed reconciliations. Implemented enhanced financial record-keeping processes.
  • Senior Bookkeeper

    SA TAXI DEVELOPMENT FINANCE · 2008 — 2012
    Managed reconciliations for creditors, bank, and intercompany accounts. Processed supplier payments and submissions to SARS. Provided comprehensive support for audits through accurate schedule preparation.
  • IELTS Coordinator / Finance Officer

    BRITISH COUNCIL · 2006 — 2008
    Administered finance operations and managed exam logistics utilizing SAP. Handled appeals and ensured compliance with UK standards.
  • Team Leader – Customer Service

    HLANO FINANCIAL SERVICES · 2005 — 2006
    Supervised a national service team, ensuring adherence to service level agreements (SLAs). Conducted staff training and performed service audits.
  • Customer Relations Consultant

    FNB HOMELOANS · 2003 — 2004
    Managed customer support functions and loan administration.
  • Teller / Clerk / Enquiries

    NEDBANK LIMITED · 1998 — 2003
    Provided retail banking services and supported compliance measures.

Skills & Expertise

Education

  • Diploma in Business & Accounting
    ACCA Global · 2018 — Present
  • National Certificate in Financial Information Systems
    University of Johannesburg · 2003 — Present
  • Senior Certificate (Matric)
    Raucall Secondary School · 1997 — Present