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Sina M. — Senior Product Manager from Armenia

Sina M.

Senior Product Manager

Armenia 3-6 years
Open to offersNew to Platform
Languages
English
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About

Sina M. is a seasoned Product Manager and Business Developer with extensive experience in the travel and hospitality sectors. Specializing in product strategy, digital marketing, and cross-functional team leadership, Sina has consistently driven innovation and market expansion. As a Product Manager at Tourbin.com, he enhances user experiences and scales the travel marketplace. Previously, at Georgia Holiday, he improved booking processes as a Customer Service & Reservations Manager. Sina is a successful multi-time founder, having established the Sina Hostel, and scaled operations for Iran 5 Gates Hostel and Vono Hotel. His technical skills include proficiency in Google Ads, SEO, advanced Excel, and CRM systems, complemented by an educational background in law from Islamic Azad University. Fluent in Persian and competent in English, Sina's career reflects a commitment to bridging business objectives with technical execution.

Experience

  • Product Manager

    Tourbin.com · 2025 — Present
    Develop user research and market insights into a product roadmap that aligns engineering work with customer requirements. Work in collaboration with engineering and design teams to implement significant product enhancements, enhancing user engagement.

  • Customer Service & Reservations Manager

    Georgia Holiday | UNIGLOBE Global Partner · 2022 — 2025
    Quickly advanced from Customer Service Representative to Reservations Officer, managing a high volume of bookings for hotels, flights, and tours while ensuring high satisfaction rates. Refined B2B reservation processes to reduce booking times and improve partner retention.

  • Founder & General Manager

    Sina Hostel · 2017 — 2022
    Developed a boutique hospitality brand from concept to multi-room establishment, achieving outstanding ratings on major Online Travel Agencies (OTAs). Created a comprehensive digital marketing strategy utilizing Google Ads, Meta Ads, and localized SEO.

  • Co-Founder & Operations Director

    Iran 5 Gates Hostel & Vono Hotel · 2018 — 2020
    Expanded operations across several premium properties, catering to a large volume of guests and maintaining high occupancy rates. Established strategic partnerships with travel agencies to broaden distribution and increase direct bookings.

  • Co-Founder, Vono Travel Platform & Podcast Host

    Vono Travel Platform / Iran Travel Podcast · 2018 — 2020
    Directed the design and development of a B2B SaaS platform for local tour operators, which shortened itinerary planning durations and onboarded several operators. Produced the Iran Travel Podcast to raise brand visibility and foster industry leadership.

Skills & Expertise

Customer ServiceTravel Planning

Education

  • Bachelor of Laws (LL.B.)
    Islamic Azad University · — — 2010