Siti M.
Mid-Level Financial and Administrative Specialist
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About
Siti M. is a results-driven professional with over 5 years of experience in financial management, HR support, and office administration. Having honed expertise in ERP systems and the Microsoft Office Suite, she has effectively applied her skills to reduce reconciliation errors by 15% through streamlined ERP workflows and saved 18% in annual expenses by producing insightful financial reports. Her innovative contributions have been recognized with awards such as "Best Creative & Innovative Employee" at PT. Putra Roewet Jaya. During her tenure as an Accounting/Finance Staff, she enhanced social media promotions, leading to a 92% increase in customer service satisfaction. At PT. Multi Mekanika Serasi, Siti excelled in managing front-desk operations, elevating satisfaction scores by 95% through empathetic and solution-oriented customer service. Her dedication to maintaining inventory accuracy and improving administrative efficiency further highlights her role in empowering organizations to achieve higher productivity and sustainable success.
Experience
Accounting and Administrative Professional
PT. Putra Roewet Jaya · 2020 — 2025Managed financial administrative data, reducing reconciliation errors by 15% through improved ERP workflows. Produced financial reports that guided budget decisions, resulting in an 18% decrease in annual expenses.General Admin / Retail Assistant
PT. Putra Roewet Jaya · 2015 — 2020Oversaw social media and graphic promotions, leading to a 92% increase in customer service satisfaction. Handled stock control and logistics, achieving 98% efficiency in inventory accuracy and quality.General Affair & HR Staff / Receptionist
PT. Multi Mekanika Serasi · 2013 — 2015Enhanced the visitor experience by welcoming and directing daily visitors and managing customer service calls. Streamlined administrative processes and reduced HR and GA reporting time by 21% through better documentation.Body Assembly Operator
PT. Yamaha Motor Manufacturing WJ · 2010 — 2011Supported production and assembly tasks, contributing to the timely delivery of over 2,000 units daily. Prepared production reports that improved quality control and lowered product defects by 15%.
Skills & Expertise
Education
- Science MajorPGRI TAMBUN SELATAN · 2007 — 2009
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