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Siviwe N. — Junior Medical Receptionist from South Africa

Siviwe N.

Junior Medical Receptionist

South Africa No experience yet
Open to offersNew to Platform
Languages
English
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About

Siviwe N. is an experienced and professional administrative specialist known for her customer-centric approach in the banking and legal sectors. With a National Certificate in Banking from First National Bank and a Diploma in Retail Business Management from Sol Plaatje University, Siviwe has honed her skills in front office administration, customer service, and data management. Most notably, she served as a Branch Advisor at First National Bank, where she expertly assisted clients with banking inquiries, maintained client relationships, and ensured the efficiency of daily branch operations. Her role as an Admin Intern at Grahamstown Magistrate’s Court saw her managing documentation and supporting office procedures, while as an Educator Assistant at C.M. Vellem Primary School, she coordinated administrative tasks and maintained student records. Proficient in Microsoft Office and skilled in record keeping and professional client communication, she is currently seeking a receptionist role within the medical industry where she can leverage her confidentiality and information management expertise.

Experience

  • Branch Advisor – Learnership

    First National Bank (FNB) · 2024 — 2025
    Provided assistance to clients both in-person and over the phone regarding banking services and products. Ensured a high level of customer service in a fast-paced environment. Handled accurate record-keeping and managed client requests with efficiency. Fostered positive relationships with clients and addressed inquiries promptly and professionally. Supported various administrative and operational tasks within the branch while adhering to confidentiality protocols.
  • Educator Assistant

    C.M. Vellem Primary School · 2020 — 2022
    Supported administrative coordination and maintained learner documentation. Communicated effectively with parents, staff, and external stakeholders. Assisted in the organization of daily administrative activities, contributing to a well-structured environment. Adapted to work demands while ensuring deadlines were met.
  • Admin Intern

    Grahamstown Magistrate’s Court · 2017 — 2019
    Carried out daily office administration and front-office tasks. Updated and maintained filing systems, ensuring confidentiality of records. Assisted visitors and stakeholders in a professional manner. Managed and organized documentation accurately, preparing files and reports for internal use. Contributed to the smooth operation of daily administrative functions and engaged effectively with clients and staff.

Skills & Expertise

Education

  • National Certificate in Banking
    First National Bank · — — 2025
  • Diploma in Retail Business Management
    Sol Plaatje University · — — 2017
  • National Senior Certificate
    Ntsika Senior Secondary School · — — 2014

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