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Stephanie R. — Junior CRM Operations Coordinator from Philippines

Stephanie R.

Junior CRM Operations Coordinator

Philippines 2-3 years 5 - 8 USD per hour
Actively lookingNew to Platform
Languages
EnglishTagalog
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About

Stephanie E. is a dynamic professional specializing in CRM operations, lead generation, and ESL instruction, based in Bulacan, Philippines. As a versatile Virtual Assistant and Lead Generalist, she has honed her abilities in client communication, lead qualification, and CRM management, ensuring efficient follow-up coordination and administrative support. Stephanie's proficiency in Google Workspace, Meta Business Suite, and Disco (Disco.ac) bolsters her capabilities in managing digital assets, prospect pipelines, and complex production workflows. In her role as an A&R Operations Coordinator at Treantly, she adeptly transformed high-volume inboxes into organized queues and served as a critical liaison for music production teams. Additionally, her experience as an ESL Instructor at Oh English Talk & Talk Time focuses on cross-cultural business communication and exam preparation. Her educational background includes a Bachelor’s degree from Bulacan State University, alongside certifications in advanced social media strategy, highlighting her adeptness in social media management and customer engagement.

Why hire me

You should hire me because I bring a strong work ethic, a positive attitude, and a genuine commitment to delivering quality results. I am highly organized, dependable, and resourceful, with experience supporting daily operations, managing administrative tasks, communicating with clients, and helping teams achieve their goals. What sets me apart is my willingness to learn and continuously improve. I am eager to develop new skills and I believe that attitude, dedication, and a strong desire to learn are just as important as experience. I do not take opportunities for granted. Whenever I pursue a role, I make an effort to learn. I believe preparation, accountability, and initiative are key qualities of a successful employee. I am not just looking for a job. I am looking for an opportunity to contribute, grow, and build a long-term career. If given the opportunity, I will prove myself through hard work, reliability, continuous learning, and a commitment to helping the team succeed.

Experience

  • A&R Operations Coordinator

    Treantly · 2025 — 2026
    Organized a high-volume A&R inbox into a project queue, categorizing incoming producer submissions and tracking milestones from pitch to delivery. Utilized Disco (Disco.ac) for managing and auditing digital assets, including masters, stems, and metadata across multiple production pipelines. Acted as the liaison between external music producers and internal teams, managing feedback loops and asset delivery workflows while ensuring adherence to deadlines. Ensured data integrity by auditing track metadata and rights clearance information within the Disco platform.
  • Lead Generalist & Virtual Assistant

    Treantly · 2025 — 2026
    Facilitated digital workflows and managed calendars for small to medium enterprises (SMEs) to enhance operational efficiency. Utilized Google Sheets and CRM workflows to maintain the prospect pipeline and follow-up schedules, preventing missed leads. Conducted lead qualification and customer research through Meta Business Suite and other platforms. Handled data entry, documentation, and reporting using Google Workspace to keep information organized and up to date.
  • English as a Second Language (ESL) Teacher

    Oh English Talk & Talk Time · 2021 — 2026
    Delivered personalized lessons to a diverse range of students, including young learners developing fluency and adults preparing for examinations such as IELTS, TOEIC, and OPIC. Conducted focused sessions on business and career skills for adult learners to improve workplace communication and performance in job interviews. Created engaging, age-appropriate curricula for young learners, fostering vocabulary development and conversational skills. Engaged in continuous professional development to implement modern educational strategies in both adult and young learner contexts.
  • Social Media Manager & Customer Service Specialist

    Direct-to-Consumer (DTC) Food Startup · 2020 — 2022
    Provided customer support via social media platforms by responding to inquiries and resolving issues in a timely manner. Maintained accurate records of customer communications to ensure consistent service. Coordinated content schedules and monitored engagement, ensuring prompt responses to customer concerns. Assisted with operational tasks and offered administrative support while striving to maintain high customer satisfaction.

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