Suhendro
Senior Human Resources Manager
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English
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About
Suhendro N. is an experienced HRGA Manager with a demonstrated history of working in various industries including healthcare, textile manufacturing, and transportation services. He adeptly manages Talent Acquisition and recruitment efforts, from screening to onboarding, to ensure manpower needs align with company strategies. Suhendro is skilled in Organizational Development, maintaining structures that bolster business processes, as well as developing training programs to enhance workforce competency. He has cultivated Company Culture, fostering positive employee relations and engagement to improve overall satisfaction. Additionally, Suhendro oversees HR administration, ensuring transparent employee records and the effective implementation of HR policies across multiple branches. His extensive experience includes roles at PT Siswanto Logistik Indonesia Group, PT Satex Group, and PT Setiajaya Mobilindo, where he successfully integrated HRIS systems and ensured compliance with industry regulations.
Experience
Recruitment and Human Resources Management Manager
PT Satex Group · 2023 — 2024Managed the full Recruitment and Talent Acquisition Process, from screening candidates to onboarding. Oversaw Talent Management, aligning manpower needs with the company strategy. Analyzed organizational structure to support business objectives through Organizational Development. Identified training needs for skill enhancement and competency growth in People Development. Developed and implemented a company culture to enhance business effectiveness. Fostered positive Employee Relations and Engagement to improve employee satisfaction. Conducted Employee Branding initiatives across Social Media.Human Resources Department Manager
PT Setiajaya Mobilindo – Setiajaya Toyota · 2019 — 2023Handled end-to-end Recruitment and Talent Acquisition, ensuring that manpower requirements were met. Developed organizational strategies and People Development systems, including KPI and SOP creation, conducting training sessions, and establishing talent pools. Managed Compensation and Benefits programs, including health insurance. Supervised HR Administration, ensuring the completion of documentation and HRIS operations. Addressed Industrial Relations, ensuring compliance with legal standards while reporting on company policies. Implemented company regulations and cultural initiatives across multiple branches.Human Resources and General Affair Manager
Medika Dramaga Hospital, Bogor · 2018 — 2019Oversaw all units within the Human Resources and General Affairs Department, which included managing Human Resources, Administration, IT, Customer Service, and Training Units. Set targeted objectives for each unit under the department.Operations Area Manager
Klinik Estetika dr. Affandi · 2016 — 2017Established goals and objectives for all branches. Managed all operational and business processes to ensure adherence to planned standards. Developed strategies to meet sales targets while controlling Profit and Loss across branches. Directed Human Resource development through training and coaching. Supervised marketing initiatives and inventory management. Organized regular meetings to assess branch performance and facilitated the development of new revenue streams. Coordinated with General Affairs to guarantee infrastructure and facility readiness.Sales Operations Manager
PT Aneka Sakti Bakti - ASABA Group · 2012 — 2016Oversaw the daily sales process to meet targets and managed inventory levels of products and spare parts. Developed sales strategies for the team while generating new sales opportunities. Ensured compliance with Service Level Agreements and set sales targets and forecasts. Enhanced Sales Team skills through training and coaching. Maintained efficiency in operations, ensured timely billing and payment processing, and collaborated with the Marketing Department for promotional activities.PPIC Supervisor
PT Wooin - Group of LG · 2010 — 2012Arranged and managed production plans and schedules. Monitored daily production processes and controlled finished goods inventory, ensuring raw materials were available. Ensured production processes adhered to the planned timeline while managing vendor and supplier compliance. Monitored reject rates and ensured timely delivery in line with specified schedules. Maintained customer communications.Network Controller - Operation Team Leader
PT Birotika Semesta - DHL Express Indonesia · 2005 — 2010Supervised and monitored daily activities of the courier and warehouse operations. Ensured compliance with pick-up and delivery schedules, maintaining zero errors. Coordinated customer communications to facilitate smooth distribution processes and ensured timely data entry. Managed safety compliance throughout operations and oversaw Dangerous Shipment Category protocols according to IATA DGR regulations.
Skills & Expertise
Education
- Bachelor of Arts (Literature)Padjadjaran University · 1997 — 2004
- Higher Secondary LevelSMA Negeri 2 Bandung · 1994 — 1997
- Junior Secondary LevelSMP Negeri 9 Bandung · 1991 — 1994
- Elementary SchoolSD Negeri Citepus 3 Bandung · 1985 — 1991