Sunny A.
Senior Telecom Infrastructure Project Manager
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Sunny A. is a seasoned Project Manager with over 20 years of experience, primarily focused on telecom and network infrastructure projects across banking, telecommunications, and government sectors in Kuwait and the GCC region. Equipped with a PMP certification and expertise in WAN/LAN infrastructure, fiber deployments, and data connectivity solutions, Sunny excels in planning and executing complex projects. Notable achievements include leading the successful design and implementation of secure WAN and internet connectivity solutions for the National Bank of Kuwait, which enhanced network uptime and minimized connectivity incidents. As a Major Accounts Officer/Project Lead for STC, Sunny manages enterprise accounts, liaises with clients, and leads cross-functional teams to deliver projects on time and within budget without SLA breaches. A holder of CCNA and CCIE (written) credentials, Sunny bridges technical knowledge with strategic oversight, ensuring high client satisfaction and continuous service improvement.
Experience
Major Accounts Officer / Project Lead
STC (Quality Net) · 2017 — PresentManage enterprise account portfolios, serving as the main point of contact between clients and internal teams across banking, telecom, and corporate sectors. Oversee full project lifecycle, including planning, scheduling, execution, monitoring, and closure for WAN/LAN and data connectivity deployments. Lead cross-functional teams of engineers, vendors, and support staff to ensure timely and budget-compliant delivery, while proactively identifying project risks and facilitating service improvements.Service Delivery Specialist
STC (Quality Net) · 2006 — 2017Delivered comprehensive WAN/LAN infrastructure projects for various enterprise clients, independently managing the entire project lifecycle. Coordinated with internal engineering teams, third-party vendors, and client stakeholders to meet established timelines and quality standards. Created and maintained project documentation such as plans, status updates, risk registers, and closure reports.Technical Support Engineer
STC (Quality Net) · 2001 — 2006Provided Level 2/3 technical support and fault resolution for enterprise network infrastructure, including routers, switches, and CPE devices. Configured and commissioned Cisco routing and switching equipment for new client deployments, while monitoring network performance with NOC tools to proactively resolve issues and reduce client impact.
Skills & Expertise
Education
- Bachelor of Commerce (B.Com)Kanpur Vidyapeeth, India · — — 2004