Taufik A.
Junior IT Support Specialist
Open to offersNew to PlatformAbout
Taufik A. is an accomplished IT Support and Technical Support professional with a diverse background in electrical maintenance and web development. Based in West Java, Indonesia, Taufik has honed his skills through academic and real-world experiences. Holding a Bachelor of Electrical Engineering from Universitas Negeri Medan, he has developed a robust understanding of power systems, UPS installation, and electrical equipment repair. Professionally, Taufik has contributed as a Freelancer, where he installed and maintained electrical systems and conducted IT troubleshooting for clients in Medan. His technical repertoire includes a strong command of networking, IT asset management, and proficiency in software like Zendesk, React, and Node.js. As an intern at PT PLN Nusantara Power, he was integral in electrical maintenance, emphasizing transformer and generator upkeep. Taufik's continuous learning is underscored by certifications in AI, full-stack development, and ITSM, demonstrating his commitment to staying at the forefront of technology solutions and quality assurance.
Experience
General Affairs Staff
ERHA Clinic Indonesia · 2025 — 2025Supported daily operations through administrative tasks, managed office supplies, and coordinated maintenance services. Troubleshot and repaired office electrical equipment, workstations, and printers to minimize downtime. Ensured a functional working environment by managing maintenance and repair services. Assisted end-users with basic workstation setup and configuration while addressing logistical and technical needs for internal events.Freelancer — Electrical & IT Technician
Self-Employed · 2023 — 2025Installed, maintained, and repaired electrical and low-voltage systems for clients. Configured workstations, printers, and office devices while providing IT troubleshooting and on-site technical support. Supported the installation and configuration of Power Systems and UPS, along with delivering desktop-level troubleshooting for hardware and software issues.Technical Assistant (Internship)
PT. PLN Nusantara Power Up DKB Belawan · 2023 — 2023Focused on the maintenance and repair tasks of electrical equipment, including supporting generator maintenance, oil leak repairs, and carbon brush replacements. Conducted vibration testing on motors to detect early failures while handling winding resistance measurements for diagnostics. Assisted in replacing motor bearings to extend operational life and conducted inspections on transformers, including battery voltage testing.Technical Assistant (Internship)
PT. PLN ULP Labuhan · 2021 — 2021Responsible for maintaining the electric distribution network and ensuring reliability through routine maintenance of network poles. Inspected 20 kV cable connections using Thermovision and performed installation and replacement of low-voltage transformer panels. Supported the replacement of damaged FCO components to ensure safety.
Skills & Expertise
Education
- Bachelor Of Electrical Engineering (S.T)Universitas Negeri Medan · 2019 — 2024
- Computer and Networking EngineeringSMKS Indonesia Membangun Taruna Marelan · 2015 — 2018